Hybrid CRM & Operations Coordinator — Growth‑Oriented

MezTal; Región Centro; Hybrid; MXN 180,000 - 240,000; Full time

Benefits offered by this job

Christmas bonus

Major Medical Insurance up to MXN 20,

Minor Medical Insurance with VRIM

Dental Insurance

Life Insurance

Vacation days 12 + floating holidays 3

Cell phone reimbursement

Transportation subsidy

Hybrid schedule

Multicultural exposure

MezTal internal events

Exclusive discounts

Academic agreements

Job summary

MezTal is seeking an organized, proactive CRM/Operations Coordinator to support day-to-day operations, client communications, and CRM data integrity. You will collaborate with the team to schedule tasks, maintain records, and ensure timely follow-ups. A growth-oriented mindset and comfort with technology are essential.

This junior role emphasizes learning, cross-functional communication, and ownership. The hybrid schedule allows in-office and remote work within MezTal's operations in Mexico and

Qualifications

• 1–2 years of professional experience in administrative or client-facing roles.
• Strong organizational and follow-through skills.
• Excellent attention to detail.
• Comfortable communicating with different people and building professional relationships.
• Strong written and verbal communication in English.
• Experience with CRM or customer management systems.
• Familiarity with HubSpot is a plus.

Responsibilities

• Support day-to-day operational and administrative activities.
• Coordinate tasks, meetings, follow-ups, and deadlines.
• Keep information, documents, and internal records organized and up to date.
• Follow through on assigned tasks and commitments.
• Help the team stay on track with priorities and pending items.
• Identify issues or potential problems and communicate them proactively.
• Support different operational projects as needed.
• Maintain accurate CRM data and update client/prospect records.
• Track follow-ups, tasks, and important dates.
• Learn and become comfortable using HubSpot or other CRM platforms.
• Support client follow-ups and coordination.
• Provide a professional and service-oriented experience to clients and internal stakeholders.
• Use Slack, Outlook, CRM platforms, and AI tools to support daily activities.

Skills

CRM experience

English proficiency

Organization skills

Communication

Follow-through

Tech savvy

Team collaboration

HubSpot

Tools

HubSpot

Slack

Outlook

AI tools

CRM platforms

Job description

MezTal is seeking an organized, proactive CRM/Operations Coordinator to support day-to-day operations, client communications, and CRM data integrity. You will collaborate with the team to schedule tasks, maintain records, and ensure timely follow-ups. A growth-oriented mindset and comfort with technology are essential.

This junior role emphasizes learning, cross-functional communication, and ownership. The hybrid schedule allows in-office and remote work within MezTal's operations in Mexico and