Hrss Coordinator

Corning; Monterrey; Presencial; MXN 360.000 - 480.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Great benefits above law

Learning environment

Equal opportunity employer

Descripción de la vacante

Corning seeks an HR Shared Services Senior Coordinator to deliver standardized, compliant HR services across the employee lifecycle. You will support onboarding and offboarding and leverage HR systems and analytics to enhance service delivery.

Collaborate with Talent Acquisition, Payroll and Benefits, maintain SOPs, support leadership reporting, and monitor HR tools to identify trends and drive continuous improvement in a global environment.

Formación

• Bachelor's degree required.
• 1 year experience in HR/Shared Services or related.
• Advanced Excel, including Pivot Tables and data analysis.
• Strong analytical and critical-thinking skills.
• Strong organization and multitasking with customer focus.
• Ability to handle confidential information with discretion.
• Advanced English proficiency.

Responsabilidades

• Coordinate lifecycle activities like onboarding and offboarding using standardized procedures.
• Manage data updates, case management, and inquiries with high service levels.
• Ensure accuracy, compliance, and data integrity per policies and regs.
• Evaluate workflows and implement efficiency improvements.
• Use HR systems and advanced Excel to resolve issues and spot trends.
• Collaborate with Talent Acquisition, Payroll, Benefits, and stakeholders.
• Maintain and update SOPs reflecting policy changes and best practices.
• Support leadership reporting with analyses and KPI insights.
• Monitor HR tools, identify trends, and raise improvement opportunities.

Conocimientos

Analytical thinking

Organizational skills

Customer service

Discretion with confidential info

English proficiency

Educación

Bachelor's degree

Herramientas

Microsoft Excel

Descripción del empleo

Are you looking to enhance your career in a fast-paced environment and be part of an energetic team?

What is your role?

As HR Shared Services Senior Coordinator, you will play a key role in delivering efficient, standardized, and compliant HR shared services across the employee lifecycle. You will support critical HR processes such as onboarding and offboarding, ensure operational excellence through process governance and continuous improvement, leverage HR systems and analytics to enhance service delivery, and contribute to an exceptional employee experience while supporting Corning's global workforce needs.

What will you do?

• Facilitate and coordinate employee lifecycle activities, including onboarding, offboarding, and other HR shared services processes through the consistent application of standardized procedures.
• Manage employee data updates, case management activities, and inquiries from employees and managers while ensuring high service levels and timely resolution.
• Ensure accuracy, compliance, and data integrity by implementing and following process controls, company policies, regulatory requirements, and established operating procedures.
• Evaluate existing workflows, identify opportunities for improvement, and implement solutions that increase efficiency and enhance the overall employee experience.
• Apply HR systems expertise, analytical capabilities, and advanced Excel skills to resolve operational issues, identify trends, and support continuous improvement initiatives.
• Collaborate with cross-functional partners including Talent Acquisition, Payroll, Benefits, and other stakeholders to ensure seamless service delivery.
• Maintain, review, and update Standard Operating Procedures (SOPs) to reflect policy changes, process enhancements, and operational best practices.
• Support leadership reporting requirements by preparing analyses, monitoring key performance indicators, and providing insights related to shared services operations.
• Monitor automated systems and tools used within HR Shared Services, identify trends or issues, and elevate risks or improvement opportunities when appropriate.

What do you need?

• Bachelor's degree.
• 1 year of experience in Human Resources, Shared Services, HR Operations, or related functions.
• Advanced proficiency in Microsoft Excel, including Pivot Tables and data analysis.
• Strong analytical and critical-thinking skills.
• Strong organizational and multitasking abilities with a customer-service-oriented mindset.
• Ability to handle highly confidential and sensitive information with discretion and professionalism.
• Advanced English proficiency.

What we offer?

• Great benefits above law.
• Growing environment that supports learning.
• Equal opportunity employer.

Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodation to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodations related to disability or religion, please contact us at [e-mail]