HR Shared Services Leader — AI-Powered & Hybrid

Ford Model e U.S.; Naucalpan de Juárez; Hybrid; MXN 420,000 - 560,000; Full time

Job summary

Ford of Mexico is seeking a Supervisor for HR Shared Services to lead and develop a high-performing team across South American markets. The role emphasizes agile, reliable, people-centered operations and the strategic use of data, technology, and AI in line with global policies.

You will partner with local specialists to ensure privacy and compliance while delivering excellent employee services. The ideal candidate holds a Bachelor's in HR or related field and is fluent in English and

Qualifications

• Bachelor's degree in HR or related field is required.
• Advanced English and Portuguese are required; Spanish not specified.
• Experience with HRIS, data management, analytics and reporting.

Responsibilities

• Lead the HR Shared Services team across South American markets and promote improvement.
• Ensure agile, reliable, and people-centered operations with data, technology, and AI.
• Promote privacy controls and compliance with company policies.

Skills

HR Leadership

Cross-functional collaboration

Data analysis

Process improvement

Education

Bachelor's degree in Human Resources or related field

Tools

HRIS knowledge

Data reporting tools

Automation/AI for service processes

Job description

Ford of Mexico is seeking a Supervisor for HR Shared Services to lead and develop a high-performing team across South American markets. The role emphasizes agile, reliable, people-centered operations and the strategic use of data, technology, and AI in line with global policies.

You will partner with local specialists to ensure privacy and compliance while delivering excellent employee services. The ideal candidate holds a Bachelor's in HR or related field and is fluent in English and