HR Operations Specialist - Payroll & Process Automation

SHEIN; Ciudad de México; Presencial; MXN 360.000 - 540.000; Jornada completa

Descripción de la vacante

SHEIN in Mexico City is seeking an experienced HR Operations Specialist to support payroll inputs, benefits, onboarding, offboarding, and data administration across the employee lifecycle. This hands-on role collaborates with vendors and internal teams to ensure accurate records, compliance with Mexican labor regulations, and opportunities to streamline processes with automation and AI tools.

The ideal candidate has 3+ years in HR Operations, strong English, and solid experience with HRIS and

Formación

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3+ years of experience in HR Operations, People Operations, payroll administration, or similar
• Experience supporting payroll processes in Mexico, including payroll input preparation, validation, vendor coordination, and employee query management.
• Working knowledge of Mexican labor law, tax regulations, social security, IMSS, INFONAVIT, and payroll-related compliance requirements.
• Experience managing employee records, lifecycle processes, benefits administration, and HR documentation.
• Strong organizational skills and high attention to detail, with the ability to manage recurring processes and deadlines effectively.
• Ability to handle sensitive and confidential employee information with discretion.
• Practical experience using HRIS platforms, spreadsheets, workflow automation, AI tools, data analysis, or document-processing solutions.
• A proactive, service-oriented, and solution-focused mindset.
• Strong communication and stakeholder coordination skills.
• Advanced English proficiency; Portuguese is a plus.

Responsabilidades

• Support the monthly payroll cycle by preparing, validating, and submitting payroll inputs, including employee movements, variable compensation, absences, deductions, and benefits-related information.
• Coordinate with external payroll vendors and internal stakeholders to ensure payroll data is complete, accurate, and submitted on time.
• Respond to employee inquiries related to payroll, benefits, HR documentation, and employee records, escalating complex matters when needed.
• Maintain accurate employee records, personnel files, and HR system data, ensuring confidentiality, data integrity, and compliance with internal policies.
• Execute employee lifecycle processes, including onboarding, offboarding, probation follow-up, internal transfers, and position or department changes.
• Prepare and manage employment-related documentation, ensuring required records are complete and properly maintained.
• Support benefits administration, including employee enrollments, changes, vendor coordination, and issue resolution.
• Assist with compliance-related activities, including audits, reporting, documentation reviews, and the tracking of labor, tax, social security, IMSS, and INFONAVIT requirements.
• Monitor HR Operations workflows, identify recurring issues or inefficiencies, and propose practical improvements.
• Support the implementation of standardized processes, automation initiatives, AI-enabled tools, and HRIS enhancements to improve operational efficiency and employee experience.
• Partner with Talent Acquisition, Finance, HR Business Partners, and other stakeholders to ensure employee information and lifecycle changes are processed accurately.
• Provide operational support for HR projects, including system implementations, policy updates, internal audits, and employee engagement initiatives.

Conocimientos

Payroll administration

Data accuracy

Stakeholder coordination

Attention to detail

Analytical thinking

Educación

Bachelor’s degree in Human Resources or related field

Herramientas

HRIS platforms

Spreadsheets

Workflow automation

AI tools

Descripción del empleo

SHEIN in Mexico City is seeking an experienced HR Operations Specialist to support payroll inputs, benefits, onboarding, offboarding, and data administration across the employee lifecycle. This hands-on role collaborates with vendors and internal teams to ensure accurate records, compliance with Mexican labor regulations, and opportunities to streamline processes with automation and AI tools.

The ideal candidate has 3+ years in HR Operations, strong English, and solid experience with HRIS and