HR Operations & Process Improvement Specialist

nVent; Monterrey; Híbrido; MXN 420.000 - 540.000; Jornada completa

Descripción de la vacante

nVent in Monterrey, Mexico, seeks an HR Operations professional to support field HR partners and COEs. You will handle core HR and payroll tasks, maintain process documentation, develop training materials, and generate HR reports for workforce planning and leadership requests.

The ideal candidate holds a Bachelor’s in HR, has 3+ years of HR experience, Workday and Microsoft Office proficiency, and strong English and customer-service skills. This role offers a hybrid setup with global scope.

Formación

• Bachelor’s degree in HR or related field.
• 3+ years of Human Resources experience.
• Workday experience.
• Merger and acquisition experience is a plus.
• Strong customer service and advanced English communication skills
• Ability to manage multiple tasks and deliver accurate and efficient results.
• High levels of critical thinking and problem-solving ability.
• Experience with Microsoft Suite required.

Responsabilidades

• Provide HR process, policy, and program level support to field HR Business Partners, COEs and functional areas.
• Assist with stakeholder communications.
• Assure process documentation including Quick Reference Guides (QRGs), How-To guides and internal process documentation reflects current state.
• Develop annual process project plans, identify deliverables, and coordinate team resources to provide support (data audits, testing, performance monitoring).
• Knowledge of tools, functionality, process and the ability to suggest business process improvements.
• Provide appropriate, accurate information to customers, including documented information alternatives, education, reference materials, and research regarding HR programs and procedures.
• Process employee data changes and corrections with an understanding of employee data and its link to downstream processes/functions.
• Create and maintain documentation and training materials for HR Operations and field HR teams.
• Participate in, and conduct, HR and HR Operations team related training for new programs/processes and team members.
• Support project related activities including process flow documentation, content development, procedure writing and compliance research.
• Generate HR reports and dashboards to support workforce planning, operational decision-making, compliance tracking, and leadership requests.
• Monitor HR operational workflows to identify bottlenecks, improve efficiency, and promote consistent execution across teams and locations.
• Support HR technology initiatives by testing system updates, documenting requirements, validating configurations, and helping drive user adoption. (data audits, testing, performance monitoring)
• Partner with HR stakeholders to standardize processes, improve employee experience, and ensure HR services are delivered consistently and accurately.
• Assist with internal and external audits by gathering documentation, validating employee data, and supporting remediation activities as needed.

Conocimientos

Customer service

English communication

Multitasking

Critical thinking

Problem-solving

Educación

Bachelor’s degree in HR or related field

Herramientas

Workday

Microsoft Office

Descripción del empleo

nVent in Monterrey, Mexico, seeks an HR Operations professional to support field HR partners and COEs. You will handle core HR and payroll tasks, maintain process documentation, develop training materials, and generate HR reports for workforce planning and leadership requests.

The ideal candidate holds a Bachelor’s in HR, has 3+ years of HR experience, Workday and Microsoft Office proficiency, and strong English and customer-service skills. This role offers a hybrid setup with global scope.