HR Business Process Analyst (HRIS)

Steelcase; San Pedro Garza García; Hybrid; MXN 420,000 - 660,000; Full time

Benefits offered by this job

Competitive wages

Hybrid work schedule

Learning opportunities

Inclusive culture

Meaningful impact

Job summary

Steelcase seeks an HRIS Specialist to optimize HR technology environments and partner with payroll, benefits, and HR operations. You will administer platforms like SAP SuccessFactors, Dayforce, TRESS, and ServiceNow while ensuring data integrity across systems.

The role requires 3+ years of HRIS experience, advanced Excel skills, and strong English communication. A hybrid work model in Mexico provides learning opportunities and collaborative projects across a global organization.

Qualifications

• Bachelor's degree in IT/Business or related field.
• 3+ years of experience supporting HRIS platforms or related HR technology.
• Experience administering, troubleshooting, and supporting enterprise applications.
• Experience analyzing data and resolving system-related issues.
• Advanced English communication skills, both written and verbal.
• Strong analytical, organizational, and communication skills.
• Ability to work effectively in a cross-functional environment.
• Advanced Microsoft Excel skills.

Responsibilities

• Administering and configuring HR technology platforms including SAP SuccessFactors, Dayforce Payroll, TRESS, ServiceNow, and related cloud technologies.
• Supporting payroll, benefits, compensation, and other HR functions through effective system administration and user support.
• Troubleshooting system interfaces and coordinating changes to ensure accurate and reliable data flow across systems.
• Testing and validating system upgrades, enhancements, and new functionality prior to implementation.
• Maintaining documentation for processes, configurations, enhancements, and support activities.
• Building and implementing automation solutions that streamline work and improve operational efficiency.
• Driving process improvement initiatives that enhance the employee and HR user experience.

Skills

English (Advanced)

Data analysis

Cross-functional teamwork

Excel (Advanced)

Education

Bachelor's degree in IT/Business

Tools

SAP SuccessFactors

Dayforce Payroll

ServiceNow

Workday

Oracle HCM

UKG

TRESS

Job description

Are you energized by improving HR systems and processes while partnering with teams across payroll, benefits, compensation, and HR operations?

Do you enjoy solving system challenges, analyzing data, and turning business needs into efficient technology solutions?

Do you thrive in a global environment and enjoy finding opportunities to simplify work through automation and continuous improvement?

• Offering competitive wages and benefits that support your life both in and out of work.
• Providing a flexible hybrid work schedule, meaning we expect the office to be your primary place of work, balanced with choice and control.
• Creating continuous learning opportunities to help you grow and upskill.
• Fostering a culture of inclusion where employees feel seen, heard, and valued, and living it out every day.
• Empowering you to make a meaningful impact on people and the planet through your work and Steelcase's ongoing commitment.

You'll Support Meaningful Work By

• Administering and configuring HR technology platforms including SAP SuccessFactors, Dayforce Payroll, TRESS, ServiceNow, and related cloud technologies.
• Supporting payroll, benefits, compensation, and other HR functions through effective system administration and user support.
• Troubleshooting system interfaces and coordinating changes to ensure accurate and reliable data flow across systems.
• Testing and validating system upgrades, enhancements, and new functionality prior to implementation.
• Maintaining documentation for processes, configurations, enhancements, and support activities.
• Building and implementing automation solutions that streamline work and improve operational efficiency.
• Driving process improvement initiatives that enhance the employee and HR user experience.

Minimum Qualifications

• Bachelor's degree in Information Technology, Business Administration, or a related field.
• 3+ years of experience supporting HRIS platforms or performing similar HR technology responsibilities.
• Experience administering, troubleshooting, and supporting enterprise applications.
• Experience analyzing data and resolving system-related issues.
• Advanced English communication skills, both written and verbal.
• Strong analytical, organizational, and communication skills.
• Ability to work effectively in a cross-functional environment.
• Advanced Microsoft Excel skills.

Desired Skills And Experience

• Experience supporting HR technology platforms such as SAP SuccessFactors, Dayforce, TRESS, ServiceNow, Workday, Oracle HCM, UKG, or similar systems.
• Experience with system integrations, data management, automation, and continuous improvement initiatives.
• Knowledge of HR processes including payroll, benefits, compensation, and employee lifecycle management.
• Experience participating in system implementations, upgrades, testing, and enhancement projects.
• Experience working within a global organization.

Additional Information

At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. If we can make the application process easier through accommodation, please email us at [e-mail].