HR Business Partner, HR

Amazon; Tepotzotlán; Híbrido; MXN 600.000 - 1.000.000; Jornada completa

Descripción de la vacante

Amazon is seeking an HR Business Partner to support a Fulfillment Center Operations team in Mexico. You will partner with site leaders on people strategy, culture, and workforce planning, while guiding HR processes from hiring to performance management.

Responsibilities include leadership coaching, employee relations, and compliance guidance. This role emphasizes collaboration, data-driven decision making, and delivering scalable HR solutions for a large hourly workforce.

Formación

• Experience as a human resource business partner or a blend of operations and HR.
• Experience supporting hourly employee client group.
• Experience working with and protecting confidential and sensitive HR information.
• Speak, write, and read fluently in English.

Responsabilidades

• Partner with senior stakeholders to align HR initiatives with site business goals.
• Lead culture development and engagement activities for the site.
• Conduct org design input and succession planning discussions.
• Analyze HR data and provide actionable insights to leadership.
• Support workforce planning, recruitment, and talent development.

Conocimientos

HR business partner

Hourly workforce support

Confidential HR data handling

English fluency

Educación

Bachelor's degree or equivalent

Master's degree in HR or MBA

Herramientas

Microsoft Word

Microsoft Excel

Payroll Systems/HRIS

Descripción del empleo

Description

The HRBP provides support to a Fulfillment Center Operations team by partnering with senior stakeholders on the site related business and people agenda and manages the site's wide projects independently.

Key job responsibilities

COMPANY CULTURE STEWARD:

• Applies understanding of Leadership Principles and values when consulting with employees and managers (i.e.: performance improvement, coaching plans, team meetings, employee development and promotions)

• Initiates and supports client group or site (or multiple site leadership) to develop the culture for that site or business

ORGANIZATION DEVELOPMENT & PLANNING

• Understands key business goals, and business priorities, able to apply to core areas of HR responsibilities in order to prioritize work and set goals

• Provides input into org design discussions (i.e. information about talent for succession planning, attrition risks)

Implements communication plan for org changes

ORGANIZATION HEALTH

• Conducts diagnostics to identify trends & environmental ER or workplace issues, communicates findings

• Partners with management to drive positive ER, or negotiation of works council or labor agreements

• Proactively monitors and acts to address ER or labor changes for the operation

• Implements components of strategy and action plans that addresses workplace environment, employee engagement or retention issues

• Conducts investigations of employee relations issues in consultation with management

• Supports rollout of compliance initiatives; understands and independently counsels the business regarding local employment law and legislation changes

• Leads client group or site engagement activities and audits to monitor org health and to engage with employees/associates

WORKFORCE PLANNING & TALENT ACQUISITION

• Partners with Recruiting and Agencies to coach managers around recruiting process

• Interprets hiring data and provides recommendations to recruiting and client leaders for sourcing strategies

• Understands local market for staffing needs

• Participates in interview loops and debriefs

• Approves offers, transfers, and compensation exceptions in client org

• Engages with managers to ensure launch plans are created, participates in launch plans as needed

• Monitors vendor and 3rd party worker relationships for co-employment risk

• Works closely with staffing and/or recruiting partners to maintain healthy candidate/staffing funnels

• May manage vendor relationships, including facilities temp agencies, maintenance, drivers, and security

TALENT MANAGEMENT & DEVELOPMENT

• Facilitates or assists multiple department or group level talent discussions

• Drives identification and management of forward looking promotions for managers

• Coaches and develops business, site(s) leadership on performance and talent management with the business teams

• Identifies participants for programs, and manages internal communications related to training and development

• Partners with leaders on talent development

HR OPERATIONS

• Analyzes data and shares with leaders

• Trains and/or consults with managers on employee life cycle issues

• Utilizes Connections data and provides ideas and strategies for how to improve engagement and manager capability

• Is able to speak to attendance, attrition, and staffing trends

• Identifies gaps in policy and services, makes recommendations for system process improvement and may draft and maintain policies for site

• Rolls out new policy changes/services and ensures business adoption and/or understanding of changes

• May recommend exceptions to policies with input from senior leaders or HR management.

About the team

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Basic Qualifications

• Experience as a human resource business partner or a blend of operations and HR

• Experience supporting hourly employee client group

• Experience working with and protecting confidential and sensitive HR information

• Bachelor's degree or equivalent

• Speak, write, and read fluently in English

Preferred Qualifications

• Master's degree in Human Resources Management, Business Administration or a related field

• Experience in human resources at companies supporting 250-500 or more associates

• Experience with Microsoft Word, Excel, and Payroll Systems or HRIS

• Experience demonstrating strong analytical abilities and confidence in the use of data

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.