HR Advisor

YDU JC Air Cond & Ref Inc.- Dubai; Monterrey; Presencial; MXN 300.000 - 500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits package

Growth opportunities

Supportive work environment

Work-life balance

Descripción de la vacante

Johnson Controls is seeking an HR Advisor to support HR processes and day-to-day operations, collaborating with HRBPs, Tier 2, and COEs to deliver HR services. The role includes onboarding, offboarding, and processing transactions in HR systems like Workday and ServiceNow.

Ideal candidates will handle inquiries, maintain data accuracy, contribute to knowledge articles, and support payroll integrations with ADP/Meta4/Workday while ensuring service level adherence.

Formación

• Advanced English communication skills, both written and spoken.

Responsabilidades

• End-to-end ownership of employee inquiries from leaders and staff (phone or cases).

Conocimientos

Advanced English

Excel

Customer service

Organizational skills

Time management

Analytical thinking

Attention to details

Multitasking

Educación

Bachelor’s degree in HR, Finance, or Business

Herramientas

Workday

ServiceNow

Oracle

ADP/Meta4 payroll systems

Descripción del empleo

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. We are looking for a HR Advisor. What will you do? The HR Analyst is responsible for providing support on issues/inquiries related to our processes and to maintain day-to-day operation to deliver results. The HR Advisor will collaborate with HRBP’s, Tier 2 and COE’s providing HR Services support.

• End-to-end Ownership of employees inquires (wired and non-wired) and people leaders, either by phone support or cases.
• Participate on the creation of knowledge articles to enhance knowledge base.
• Specialized in Standard and non-standard HR policies practices.
• Onboarding and offboarding support.
• Process transactions in our HR system (Workday, SNOW ), to ensure data accuracy and provide support to employees and former employees.
• Provide specialized administrative support to HR Responsible, Managers and Vendors.
• Reporting and auditing Data Management.
• Coordinate and manage interactions with Vendors and COE (Center of Expertise) for our day-to-day.
• Ensure execution under the Service Model SLA’s and Key Performance Indicators defined by leadership in regards of calls, cases, and transactions.
• Analyst may be assigned to one or more functional areas as part of their responsibilities and perform a variety of activities both front and backstage (first point of contact or transactional support).
• Support employees on enrollment to different Paysilps tools and payroll systems like: ADP /Meta4/Workday.
• Perform overpayment calculations, military or jury duty and any other calculation needed to perform the functions.

What are we looking for?

• Advanced English Oral and written communication skills.
• Bachelor’s degree in HR, Finance, Business, or related field required.
• Excel skills. (Pivot tables, macros, etc.) (Desirable).
• High Customer Service orientation.
• Excellent organizational skills and ability to track and follow up.
• Soft Skills / Communication: Analytical thinking skills Attention to details.
• Manage multiple priorities simultaneously.
• Excellent planning, organization, and time management skills.
• Ability to understand and successfully develop partnerships with customers and peers.
• Job experience
• Desirable working experience in a HR Service Centers, HR operations or Payroll areas.
• Experience in Human Capital Management systems (Workday, Service Now, Oracle).

What do we offer?

• Comprehensive benefits package.
• Opportunities for professional growth and development.
• Supportive and inclusive work environment.
• Commitment to work-life balance and employee well-being.
• Engagement in meaningful projects that make a difference.

Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination.

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.