Housekeeping Manager

Alila Mayakoba; Solidaridad; Presencial; MXN 420.000 - 540.000; Jornada completa

Descripción de la vacante

Alila Mayakoba in Quintana Roo seeks a Housekeeping Manager to lead the department, ensuring spotless guest rooms, pristine public areas, and efficient laundry operations in a luxury hotel setting.

The role requires at least 4 years as Housekeeping Manager in luxury hotels, a university degree preferred, and fluency in Spanish with advanced English. You will align performance with brand standards and manage staff to deliver exceptional guest experiences.

Formación

• University degree or diploma in Hospitality or Tourism Management.
• Minimum of 4 years of experience as a Housekeeping Manager in luxury hotels and full service operation.
• Strong problem-solving, administrative, and interpersonal skills.
• Fluency in Spanish and advanced English (spoken and written) are essential.

Responsabilidades

• Ensure efficient operation of the housekeeping department.
• Maintain high standards of cleanliness and organization across guest rooms, public areas, and back‑of‑house spaces.
• Oversee laundry and dry-cleaning services for hotel linen and staff uniforms.
• Align departmental performance with brand standards and corporate strategies.
• Meet the expectations of employees, guests, and owners.

Conocimientos

Problem-solving

Administrative skills

Interpersonal skills

Fluency in Spanish

Advanced English

Educación

University degree or diploma in Hospitality or Tourism Management

Descripción del empleo

The Housekeeping Manager is responsible for ensuring the efficient operation of the department, maintaining high standards of cleanliness and organization throughout the hotel. This includes guest rooms, public areas, and back‑of‑house non‑kitchen spaces, as well as overseeing laundry and dry‑cleaning services for hotel linen, staff uniforms, and guest laundry. The role also involves aligning departmental performance with corporate strategies and brand standards while consistently meeting the expectations of employees, guests, and owners.

Qualifications

• Ideally with a university degree or diploma in Hospitality or Tourism Management.
• Minimum of 4 years of experience as a Housekeeping Manager in luxury hotels and operation full service.
• Strong problem-solving, administrative, and interpersonal skills.
• Fluency in Spanish and advanced English (spoken and written) are both essential.