Hotel Maintenance Specialist — Elevate Guest Comfort

Hilton; Tulum; On-site; MXN 240,000 - 300,000; Full time

Job summary

Hilton in Quintana Roo, Mexico is seeking a Maintenance Operator to support daily maintenance of hotel facilities and equipment, ensuring safety and comfort for guests and team members. You will be part of a globally recognized hospitality brand that values integrity, leadership, and teamwork.

The role focuses on responding to requests, performing preventive maintenance, and assisting with event setups, contributing to a safe, memorable guest stay at Hilton properties.

Qualifications

• Experience in hotel maintenance or facility operations.
• Ability to respond to guest requests promptly and professionally.
• Strong safety awareness and adherence to procedures.

Responsibilities

• Respond to maintenance requests and work orders for hotel facilities and equipment.
• Perform preventive maintenance to ensure safe and functional operations.
• Assist with event setups and teardown of equipment for meetings and banquets.
• Document completed tasks and report any major issues needing attention.
• Collaborate with the maintenance team to ensure a safe and welcoming environment.

Skills

Facilities maintenance

Preventive maintenance

Electrical knowledge

Customer service

Tools

Electrical tools

HVAC systems

Job description

Hilton in Quintana Roo, Mexico is seeking a Maintenance Operator to support daily maintenance of hotel facilities and equipment, ensuring safety and comfort for guests and team members. You will be part of a globally recognized hospitality brand that values integrity, leadership, and teamwork.

The role focuses on responding to requests, performing preventive maintenance, and assisting with event setups, contributing to a safe, memorable guest stay at Hilton properties.