Hotel Director

Celebrity Cruises; Estado de México; On-site; MXN 2,216,000 - 3,323,000; Full time

Job summary

Celebrity Cruises seeks a Hotel Director aboard our luxury ships. The ideal candidate has 5–10 years of senior hotel leadership experience (Hotel Director, Rooms Division Director, Revenue Management Director, Hotel Operations Director) in 5-star or Ultra Luxury hotels, and shipboard Hotel Director experience is required.

Must speak English clearly with guests. The role oversees ship operations and guest experience, drives guest satisfaction, manages hotel finances, and develops revenue and

Qualifications

• 5–10 yrs as Hotel Director/Rooms Division/Revenue/Hotel Ops in 5* luxury hotels.
• Hotel Director shipboard experience is required.
• Ability to speak English clearly with guests.

Responsibilities

• Effectively manages overall ship operations and guest experience.
• Achieves highest guest satisfaction through responsiveness and teamwork.
• Ensures inventory levels meet targets and requirements.
• Responsible for hotel department financial performance (expenses/revenue).
• Develops tactical plans to achieve financial targets with ownership mentality.
• Creates revenue and efficiency ideas from an entrepreneurial perspective.

Skills

English communication

Job description

• Ability to speak English clearly, distinctly and cordially with guests.
• 5-10 yrs background experience as Hotel Director/Rooms Division Director/Revenue Management Director/Hotel Operations Director in 5 * Luxury and/or Ultra Luxury Hotel.
• Hotel Director shipboard experience is REQUIRED.

Essential Duties and Responsibilities:

• Effectively manages overall ship operations and guest experience.
• Achieves the highest levels of guest satisfaction under all circumstances, through effective responsiveness, follow through and the team’s ability to resolve issues.
• Ensures all inventory levels are appropriate per targets and operational requirements.
• Responsible for overall hotel department financial performance (expenses/revenue).
• Actively displays a business ownership mentality when developing tactical plans to achieve financial targets.
• Works from an entrepreneurial perspective to develop and implement new ideas for revenue and to improve operational efficiencies.