Gym Coordinator

Four Seasons Hotels And Resorts; México; On-site; MXN 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Excellent training & development

Employee discount for stays at Four.Se

Complimentary dry cleaning for staff

Complimentary employee meals

Job summary

Four Seasons Hotels And Resorts in Mexico is seeking a Gym Coordinator to deliver exceptional fitness and wellness experiences for resort guests. You will assist with fitness activities, classes, training sessions, inductions, and daily gym operations in a safe, welcoming, and pristine environment.

You will engage guests, promote healthy lifestyles, and contribute to a world-class luxury resort experience through strong English communication, attention to detail, and proactive teamwork.

Qualifications

• Minimum 6 months of experience in fitness facility, hotel, spa, or similar environment.
• Fundamental knowledge of fitness, wellness, and nutrition best practices.
• Strong interpersonal and communication skills with a genuine passion for guest service.
• Excellent telephone etiquette and the ability to interact confidently and professionally with guests.
• Proficiency in English, including strong reading, writing, and verbal communication skills.
• Computer literacy and proficiency in Microsoft Office; working knowledge of Book4Time or a similar operating system is preferred.
• Strong attention to detail, adaptability, and the ability to maintain high service standards in a fast-paced Resort environment.
• A positive, proactive, and team-oriented approach with a passion for health, fitness, and guest well-being.

Responsibilities

• Support guests in all aspects of fitness and well-being, including fitness classes, training sessions, inductions, and general gym activities.
• Maintain strong knowledge of the Resort’s daily events, VIP guests, in-house groups, guest offerings, and amenities to provide knowledgeable and personalized assistance.
• Ensure guests understand and follow safety procedures related to the use of Fitness Center equipment and facilities.
• Collaborate with the Gym Coordinator and Fitness team to develop and promote the daily “WOD – Workout of the Day.”
• Prepare, set up, and break down fitness amenities and equipment in all designated areas of the Fitness Center at the beginning and end of each shift.
• Monitor the Fitness Center to ensure a safe, organized, and welcoming environment for all guests.
• Maintain the cleanliness, organization, and presentation of the Fitness Center to the highest Resort standards.
• Respond to guest questions and requests with professionalism, attentiveness, and a genuine commitment to personalized service.

Skills

Customer service

English proficiency

Communication

Telephone etiquette

Guest service

Tools

Book4Time

Microsoft Office

Job description

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An oceanfront resort on Mexico’s pacific, set within a private reserve. Escape to a secluded nature reserve in Mexico’s Tamarindo, the pristine coastline where verdant jungle meets the Pacific Ocean. With our unique location on a private peninsula, Four Seasons Resort Tamarindo, México, invites you to leave the world behind and explore this undiscovered region of Mexico – far from everything, yet remotely close. This particular topography, and the wildlife that calls it home, make the area a treasure to be protected. We provide a natural refuge for those who seek an authentic connection to Mexico, its biodiversity and culture. The best of Mexico has yet to be discovered.

About the role

As Gym Coordinator, you will play an important role in delivering an exceptional fitness and wellness experience for Resort guests. You will provide personalized assistance across fitness activities, classes, training sessions, and daily gym operations while ensuring a safe, welcoming, and well-maintained environment. This role offers an exciting opportunity to engage with guests, promote healthy lifestyles, and contribute to a world-class luxury Resort experience.

What you will do

• Support guests in all aspects of fitness and well-being, including fitness classes, training sessions, inductions, and general gym activities.
• Maintain strong knowledge of the Resort’s daily events, VIP guests, in-house groups, guest offerings, and amenities to provide knowledgeable and personalized assistance.
• Ensure guests understand and follow safety procedures related to the use of Fitness Center equipment and facilities.
• Collaborate with the Gym Coordinator and Fitness team to develop and promote the daily “WOD – Workout of the Day.”
• Prepare, set up, and break down fitness amenities and equipment in all designated areas of the Fitness Center at the beginning and end of each shift.
• Monitor the Fitness Center to ensure a safe, organized, and welcoming environment for all guests.
• Maintain the cleanliness, organization, and presentation of the Fitness Center to the highest Resort standards.
• Respond to guest questions and requests with professionalism, attentiveness, and a genuine commitment to personalized service.

What you bring

• Minimum 6 months of experience working in a fitness facility, hotel, spa, or similar environment, preferably within a high-end or luxury hospitality setting.
• Fundamental knowledge of fitness, wellness, and nutrition best practices.
• Strong interpersonal and communication skills with a genuine passion for guest service.
• Excellent telephone etiquette and the ability to interact confidently and professionally with guests.
• Proficiency in English, including strong reading, writing, and verbal communication skills.
• Computer literacy and proficiency in Microsoft Office; working knowledge of Book4Time or a similar operating system is preferred.
• Strong attention to detail, adaptability, and the ability to maintain high service standards in a fast-paced Resort environment.
• A positive, proactive, and team-oriented approach with a passion for health, fitness, and guest well-being.

What we offer:

• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Employee discount for stays at any Four Seasons worldwide
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals