Guest Experience Server - Warm Hospitality & Service

Hilton; Baja California Sur; On-site; MXN 165,000 - 248,000; Full time

Job summary

Hilton in Baja California Sur is seeking a friendly Server to brighten guests' stays with attentive service and warm hospitality. You will deliver food and beverages, handle orders at the point-of-sale, and help create memorable dining experiences.

The role emphasizes team spirit, adherence to safety standards, and a passion for hospitality. This position offers growth within Hilton's global brand and a dynamic, guest-centered work environment.

Qualifications

• Delight our guests with an upbeat, friendly attitude during all interactions.
• Learn menu details, promotions, and specials to answer questions confidently.
• Take and input orders accurately, serve promptly, and ensure service quality.
• Keep the food service station stocked, clean, and organized.
• Comply with health, safety, sanitation, and alcohol regulations.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special
• Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence
• Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key!
• Manage the food service station: Make sure the food service station is always fully stocked, clean, and organized
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Job description

Hilton in Baja California Sur is seeking a friendly Server to brighten guests' stays with attentive service and warm hospitality. You will deliver food and beverages, handle orders at the point-of-sale, and help create memorable dining experiences.

The role emphasizes team spirit, adherence to safety standards, and a passion for hospitality. This position offers growth within Hilton's global brand and a dynamic, guest-centered work environment.