Growth Ops Junior: Lifecycle & Experiments

Kavak.com; Ciudad de México; On-site; MXN 240,000 - 360,000; Full time

Job summary

Kavak.com in Mexico City seeks an entry-level, growth-minded professional to design and optimize customer communications, track lifecycle metrics, and drive data-backed decisions.

You will work with cross-functional teams, learn SQL basics, and apply AI-enabled approaches to accelerate learning and impact.

Bachelor’s degree in an analytical field is expected, with advanced English and excellent teamwork; zero to little experience is embraced.

Qualifications

• Bachelor's degree completed or in progress in Economics, Engineering, Business Administration, Actuarial Science, Applied Math, or related analytical fields.
• Zero to little work experience required — raw talent, curiosity, and strong analytical thinking are valued.
• Strong problem-solving skills with the ability to interpret data and drive data-backed decisions.
• AI-driven mindset: enthusiasm for leveraging AI tools to accelerate learning and execution.
• Basic knowledge or willingness to learn SQL.
• Advanced English level (required for cross-functional and international collaboration).
• Excellent communication and teamwork skills.
• Nice to have familiarity with or interest in CRM/Lifecycle tools (e.g., Insider, Braze, Salesforce, Mailchimp)

Responsibilities

• Design, launch, and iterate customer communications and incentives to achieve key growth and business objectives.
• Track lifecycle & CRM performance metrics with a customer-centric and incremental approach.
• Define, execute, and measure the experimentation agenda (A/B testing across channels, audiences, messaging, and creatives).
• Build and manage the Lifecycle communications calendar.
• Report progress and insights to cross-functional stakeholders to help align business priorities.

Skills

Analytical thinking

Communication

Teamwork

Problem solving

Growth mindset

Education

Bachelor's degree or in progress in analytical field

Tools

SQL

Job description

Kavak.com in Mexico City seeks an entry-level, growth-minded professional to design and optimize customer communications, track lifecycle metrics, and drive data-backed decisions.

You will work with cross-functional teams, learn SQL basics, and apply AI-enabled approaches to accelerate learning and impact.

Bachelor’s degree in an analytical field is expected, with advanced English and excellent teamwork; zero to little experience is embraced.