Global Software Implementation Specialist

Thomson Reuters México; Ciudad de México; Híbrido; MXN 400.000 - 680.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid Work Model

Flexible work policies

Headspace app access

Tuition reimbursement

Volunteer days

Descripción de la vacante

Thomson Reuters México is seeking a Software Implementation Specialist to lead ONESOURCE Pagero deployments for global clients. You will combine problem solving, technical curiosity and strong client communication to configure systems and ensure successful, on-time delivery.

The role demands collaboration across product, sales and support teams, plus training end users and documenting deliverables in a fast-paced, international environment.

Formación

• Interest in software implementation and configuration.
• Desire to learn and develop skills within a software setting.
• Ability to explain complex solutions to international clients.

Responsabilidades

• Act as a specialist in large, cross-functional software implementation team that specialises in e-invoicing solutions.
• Work directly with global clients to understand ONESOURCE Pagero implementation requirements; run product demonstrations, and provide training.
• Use analytical, project management and problem solving skills to test client software implementations.
• Troubleshoot issues and ensure project plans meet timelines and budgets.
• Resolve customer issues by collaborating with product, sales and support teams.
• Design, develop, and document project deliverables according to timelines and budgets.

Conocimientos

Basic coding understanding

Analytical mindset

Cross-functional collaboration

English and Spanish communication

Client-facing service

Problem solving

Descripción del empleo

Thomson Reuters México is seeking a Software Implementation Specialist to lead ONESOURCE Pagero deployments for global clients. You will combine problem solving, technical curiosity and strong client communication to configure systems and ensure successful, on-time delivery.

The role demands collaboration across product, sales and support teams, plus training end users and documenting deliverables in a fast-paced, international environment.