Global People Operations Lead

APM Terminals Gothenburg; Ciudad de México; Presencial; MXN 600.000 - 800.000; Jornada completa

Descripción de la vacante

A.P. Moller-Maersk is seeking a People Operations Team Lead to manage and develop a regional team across the Americas. You will oversee daily HR operations, ensure service excellence, and resolve employee inquiries while partnering with leaders to deliver strong employee experiences.

Ideal candidates have 5+ years in HR operations, experience in multinational settings, and proficiency with Workday. Travel to warehouses in Cuautitlán will be required as part of onboarding and workforce

Formación

• 5+ years of experience in HR Operations, Shared Services, or People Operations.
• Strong knowledge of HR processes across the employee lifecycle, preferably in logistics/warehousing/transportation.
• Experience in multinational, matrix organizations; familiarity with HR systems like Workday.
• Fluent English communication skills (written and verbal).
• Excellent leadership, stakeholder management, communication, and coaching skills.

Responsabilidades

• Lead, coach, and develop a high-performing team of People Advisors across the Americas.
• Oversee daily People Operations activities, ensuring service excellence and timely resolution of inquiries.
• Partner with People Partners and HR stakeholders to deliver seamless employee experiences and resolve complex HR matters.
• Drive continuous improvement through process optimization, automation, self-service adoption, and data-driven decisions.
• Support onboarding, performance management, job changes, employee relations, and offboarding with a customer-centric approach.

Conocimientos

HR Operations

Leadership

Stakeholder management

Fluent English

Herramientas

Workday

Descripción del empleo

A.P. Moller-Maersk is seeking a People Operations Team Lead to manage and develop a regional team across the Americas. You will oversee daily HR operations, ensure service excellence, and resolve employee inquiries while partnering with leaders to deliver strong employee experiences.

Ideal candidates have 5+ years in HR operations, experience in multinational settings, and proficiency with Workday. Travel to warehouses in Cuautitlán will be required as part of onboarding and workforce