Global OMS Transformation Lead for Retail & eCommerce

LTM

México

On-site

MXN 2,233,000 - 3,350,000

Full time

2 days ago

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Job summary

LTM is seeking a seasoned Business Lead for Order Management Systems (OMS) in Retail and eCommerce. You will lead large-scale, multi-year transformation programs, guiding cross-functional teams across OMS, eCommerce integrations, and SAP interfaces.

Strong stakeholder management and global delivery experience are essential. The role emphasizes end-to-end ownership of OMS programs, O2C process optimization, and ongoing collaboration with business, technical, development, and testing squads to

Qualifications

10–15 years of experience in information technology and/or digital technologies.
Hands-on functional knowledge of order management systems in retail or CPG.
Experience leading large, multi-year OMS programs and managing senior stakeholders.

Responsibilities

Lead multi-year OMS transformation programs from discovery through end-to-end UAT.
Elicit and manage business, functional, and technical requirements.
Partner with business, technical, development, and testing teams across the delivery lifecycle.
Drive the Order-to-Cash lifecycle discussions from channels to invoicing.
Manage senior customer stakeholders and act as a trusted partner in engagements.
Identify risks, dependencies and opportunities; communicate with leadership.
Support change requests, prioritization, estimation, release management, and planning.