Global Import Operations Analyst — Flexible Work

Ingredion Incorporated; Región Centro; On-site; MXN 480,000 - 720,000; Full time

Benefits offered by this job

Competitive salary

Benefits & Wellness

Flexible work arrangements

Career growth opportunities

Tuition reimbursement

Profit sharing

Job summary

Ingredion Incorporated is seeking an Imports Analyst to coordinate end-to-end import operations across North America, South America, EMEA, and APAC. The role focuses on ocean freight, PO management, customs clearance, and on-time delivery to warehouses, with strong emphasis on compliance and process improvements.

Ideal candidates bring 3+ years in international trade or supply chain, advanced English skills, and hands-on experience with SAP ERP and Power BI.

Qualifications

• 3+ years of experience in International Trade, Import Operations, Logistics, Customs, or Supply Chain.
• Experience coordinating imports via ocean, air, and ground transportation, with strong knowledge of ocean freight.
• Advanced English proficiency (written and verbal).
• Knowledge of Mexican Customs Law, import regulations, trade compliance, and import documentation.
• Experience using SAP ERP (GTS/OSGT preferred).
• Advanced Excel skills and experience with reporting/analytics tools such as Power BI.

Responsibilities

• Coordinate end-to-end import operations across North America, South America, EMEA, and APAC, supporting ocean, land, and air transportation, with a strong focus on ocean freight.
• Manage purchase orders, supplier pickups, customs clearance, and final delivery to warehouses and distribution centers.
• Monitor inbound shipments, transportation capacity, and proactively resolve operational disruptions.
• Ensure compliance with customs regulations, international trade requirements, and company policies.
• Review and validate import documentation, customs declarations, invoices, and certificates of origin.
• Coordinate with customs brokers, carriers, warehouses, suppliers, and government authorities to ensure smooth import execution.
• Analyze logistics and transportation costs, identifying opportunities for service improvements and cost savings.
• Monitor carrier performance and support freight negotiations, routing strategies, and logistics optimization initiatives.
• Partner closely with Supply Chain, Procurement, Customer Service, Finance, Operations, Quality, and Commercial teams.
• Act as the primary point of contact for import-related operational issues and escalation management.
• Track import KPIs and prepare reports to support operational and business decision-making.
• Drive continuous improvement, process standardization, and digitalization initiatives using tools such as SAP, Excel, and Power BI.

Skills

Analytical skills

Problem solving

Organization

Prioritization

Communication

Stakeholder management

Tools

SAP ERP

Power BI

Excel

Job description

Ingredion Incorporated is seeking an Imports Analyst to coordinate end-to-end import operations across North America, South America, EMEA, and APAC. The role focuses on ocean freight, PO management, customs clearance, and on-time delivery to warehouses, with strong emphasis on compliance and process improvements.

Ideal candidates bring 3+ years in international trade or supply chain, advanced English skills, and hands-on experience with SAP ERP and Power BI.