Global EdTech IT Liaison – North America

Inspired Schools; Xico; On-site; MXN 600,000 - 800,000; Full time

Job summary

Inspired Education Group seeks an IT Software Liaison – North America based in Monterrey, Mexico, to bridge Global Applications, Regional IT and schools across North America. You will support MIS, learning and admissions platforms, integrations, reporting, and third‑party systems while aligning global initiatives with local requirements.

Work closely with school and regional teams to coordinate system implementations, onboarding, data quality, and change management.

Qualifications

• 2+ years in MIS management or Global IT software projects.
• Knowledge of school MIS systems and platforms (iSAMS, ManageBac, Canvas, OpenApply, IGSP).
• Experience delivering training and enabling change management.
• Proven agile and waterfall PM skills with multiple priorities.
• Experience with multinational stakeholders and cross‑time‑zone support.
• Strong analytical, problem‑solving, and data‑driven decision making.
• Knowledge of GDPR, safeguarding and digital citizenship practices.
• Excellent English communication and collaborative approach.
• Willingness to travel internationally and support global needs.

Responsibilities

• Coordinate rollout and ongoing use of IT platforms across North America.
• Support standard systems adoption, data quality, and global standards alignment.
• Lead onboarding activities, capture local requirements, map processes to Inspired platforms.
• Assist Global IT projects with stakeholder engagement and milestone tracking.
• Plan and execute regional system implementations, assess readiness and risks.
• Resolve data, access, and integration issues across platforms.
• Perform acceptance testing and provide regional feedback on pilots.
• Develop user guidance and training materials for platform changes.
• Maintain relationships with school leadership and regional teams, escalating risks when needed.
• Contribute to standardisation of implementation processes and governance.

Skills

MIS management

Global IT software

Change management

Stakeholder management

Data analysis

English communication

Tools

Google Workspace

Microsoft 365

Job description

Inspired Education Group seeks an IT Software Liaison – North America based in Monterrey, Mexico, to bridge Global Applications, Regional IT and schools across North America. You will support MIS, learning and admissions platforms, integrations, reporting, and third‑party systems while aligning global initiatives with local requirements.

Work closely with school and regional teams to coordinate system implementations, onboarding, data quality, and change management.