Global Billing & Collections Specialist (Hybrid)

Darwin AI; Ciudad de México; Hybrid; MXN 524,383 - 786,575; Full time

Benefits offered by this job

Access to language classes (English, Portuguese, Spanish)

Complimentary access to an OpenAI premium license

25 days/year of paid vacations and holidays

Soft Hybrid Work: once a week in-office, remainder remote

Job summary

Darwin AI in Mexico City is seeking a Billing and Collections Executive to manage billing tasks and lead customer service activities. This role requires an organized individual with strong attention to detail, responsible for billing calculations and client inquiries.

The ideal candidate holds a Bachelor's degree and has over 2 years of experience in similar roles. Additional benefits include language classes and a soft hybrid work model, allowing a balance between in-office collaboration and remote work.

Qualifications

• 2+ years of experience in billing, collections, or accounting roles.
• Familiarity with client portals and electronic invoicing systems.
• Experience using billing and subscription platforms like Chargebee.

Responsibilities

• Calculate and update monthly and projected billing.
• Actively follow up on outstanding payments.
• Manage inquiries received through the billing email inbox.

Skills

Attention to detail

Customer service

Organizational skills

Communication skills

Proficiency in Microsoft Excel

Education

Bachelor's degree in Accounting, Finance, Business Administration, or a related field

Tools

Chargebee

ARCA system

Receita Federal

Job description

Darwin AI in Mexico City is seeking a Billing and Collections Executive to manage billing tasks and lead customer service activities. This role requires an organized individual with strong attention to detail, responsible for billing calculations and client inquiries.

The ideal candidate holds a Bachelor's degree and has over 2 years of experience in similar roles. Additional benefits include language classes and a soft hybrid work model, allowing a balance between in-office collaboration and remote work.