GenAI Compliance Ops & Delivery Associate

Neura Market; Ciudad de México; Híbrido; MXN 480.000 - 640.000; Jornada completa

Descripción de la vacante

Scale is seeking a GenAI Compliance Operations & Programs Associate in Mexico City toembed compliance into delivery workflows and coordinate with Legal. You will own execution, coordination, and delivery integration to free the Customer Compliance Manager for strategy and risk governance.

You will manage end-to-end compliance review workflows, assess risk signals, support audit readiness, and maintain dashboards across Legal, Ops, Product, and Engineering to ensure scalable risk mitigation.

Formación

• 1-3 years of experience in operations, program management, compliance, or GenAI/technical delivery environments.
• Must be local to Mexico with advanced English speaking skills.
• Bachelor’s degree; preferred fields include Business Administration, Operations Management, Information Systems, or Public Policy.
• Direct experience supporting GenAI/AI delivery workflows strongly preferred.
• Working knowledge of basic legal/compliance concepts (privacy, copyright, data handling).
• Proven ability to triage, prioritize, and manage high-volume workflows.
• Strong cross-functional collaboration skills with Legal, Ops, Product, and Engineering.
• Experience with data tools and dashboards (Redash or similar).
• Basic understanding of SQL (able to build/run basic queries).
• High attention to detail and strong operational follow-through.

Responsabilidades

• Manage end-to-end compliance review workflows for GenAI projects—from intake through review, approval, launch and verification.
• Evaluate incoming work for compliance risk signals; triage and prioritize requests for Legal based on risk, scope and timelines.
• Partner with Engagement Management to translate and execute risk mitigation at project and customer level; train Ops on risks.
• Ensure Legal receives clear, structured, and actionable context; coordinate reviewers to support SLA adherence.
• Identify workflow friction points and contribute to improving processes, templates, and prioritization frameworks.
• Maintain dashboards to track throughput, bottlenecks, SLAs, and risk trends.
• Support audit readiness activities including evidence collection and documentation.

Conocimientos

Operations experience

English proficiency

Cross-functional collaboration

Workflow triage

Data literacy

Educación

Bachelor's degree

Business Administration / Public Policy

Herramientas

Redash

SQL basics

Dashboards

Descripción del empleo

Scale is seeking a GenAI Compliance Operations & Programs Associate in Mexico City toembed compliance into delivery workflows and coordinate with Legal. You will own execution, coordination, and delivery integration to free the Customer Compliance Manager for strategy and risk governance.

You will manage end-to-end compliance review workflows, assess risk signals, support audit readiness, and maintain dashboards across Legal, Ops, Product, and Engineering to ensure scalable risk mitigation.