GenAI Compliance & Delivery Programs Associate

Scaleai; México; On-site; MXN 350,000 - 550,000; Full time

Job summary

At Scale in Mexico City is seeking a GenAI Compliance Operations & Programs Associate to help embed compliance into delivery projects. You will own execution, coordination, and integration across Delivery, Ops, and Legal to ensure timely, well-contextualized reviews and risk assessments.

You will work with Engagement Management, Delivery, and Legal to triage requests, track SLAs, and maintain dashboards. The role requires 1–3 years in operations or compliance, fluent English, and a Bachelor’s

Qualifications

• 1–3 years of experience in operations, program management, compliance, or GenAI delivery environments.
• Must be local to Mexico with advanced English speaking skills.
• Bachelor’s degree required; preferred fields include Business Administration, Operations Management, Information Systems, or Public Policy.
• Direct experience supporting GenAI/AI delivery workflows preferred.
• Working knowledge of privacy, copyright, and data handling basics.

Responsibilities

• Manage end-to-end compliance review workflows for GenAI projects — from intake through review, approval, launch, and verification — in close partnership with Engagement Management and Delivery.
• Evaluate incoming work for compliance risk signals (data sensitivity, copyright exposure, privacy concerns); triage and prioritize requests for Legal based on risk, scope, and timelines.
• Partner with Engagement Management to translate and execute risk mitigation at project and customer level; develop and prioritize systematic compliance controls; train Ops stakeholders on risks.
• Ensure Legal receives clear, structured, and actionable context; coordinate reviewers across Legal and internal teams to support SLA adherence.
• Identify workflow friction points and contribute to improving processes, templates, and prioritization frameworks.
• Maintain dashboards to track throughput, bottlenecks, SLAs, and risk trends.
• Support Engineering and Ops in developing scalable risk mitigation solutions.
• Operationalize solutions into repeatable workflows aligned with delivery processes.
• Monitor adoption and effectiveness; escalate gaps or risks as needed.

Skills

Cross-functional collaboration

SQL basics

Data tools experience

English advanced

Education

Bachelor’s degree

Business Administration / Operations Management / Information Systems / Public Policy

Tools

Redash

SQL

Data dashboards

Job description

At Scale in Mexico City is seeking a GenAI Compliance Operations & Programs Associate to help embed compliance into delivery projects. You will own execution, coordination, and integration across Delivery, Ops, and Legal to ensure timely, well-contextualized reviews and risk assessments.

You will work with Engagement Management, Delivery, and Legal to triage requests, track SLAs, and maintain dashboards. The role requires 1–3 years in operations or compliance, fluent English, and a Bachelor’s