GenAI Compliance & Delivery Ops Associate

Scale AI, Inc.; México; Híbrido; MXN 300.000 - 540.000; Jornada completa

Descripción de la vacante

Scale AI, Inc. seeks a GenAI Compliance Operations & Programs Associate to drive compliant delivery workflows across Delivery, Ops and Legal. You will own execution, coordination and early integration of compliance throughout projects.

In this role you’ll triage risk signals, coordinate with Legal, train Ops teams, and maintain dashboards to monitor SLAs and risk trends. Must be based in Mexico with fluent English and a background in GenAI or AI delivery workflows.

Formación

• 1-3 years of experience in operations, program management, compliance, or GenAI/technical delivery environments.
• Must be local to Mexico with advanced English speaking skills
• Bachelor’s degree required; preferred fields include Business Administration, Operations Management, Information Systems, or Public Policy.
• Direct experience supporting or operating within GenAI/AI delivery workflows strongly preferred.
• Working knowledge of basic legal/compliance concepts (privacy, copyright, data handling).
• Proven ability to triage, prioritize, and manage high-volume workflows.
• Strong cross-functional collaboration skills, especially with Legal, Ops, Product, and Engineering.
• Experience with data tools and dashboards (e.g., Redash or similar).
• Basic understanding of SQL (e.g., able to build and run basic queries)
• High attention to detail and strong operational follow-through.

Responsabilidades

• Manage end-to-end compliance review workflows for GenAI projects — from intake to launch and verification.
• Evaluate incoming work for compliance risk signals and triage to Legal based on risk and timelines.
• Partner with Engagement Management to translate risk mitigation into scalable controls and train Ops teams.
• Ensure Legal receives clear, structured, and actionable context and coordinate reviewers.
• Identify workflow friction points and contribute to improved processes and templates.
• Maintain dashboards to track throughput, SLAs, bottlenecks, and risk trends.
• Support Engineering and Ops in developing scalable risk mitigation solutions.
• Operationalize solutions into repeatable workflows aligned with delivery processes.
• Monitor adoption and effectiveness; elevate gaps or risks as needed.
• Support audit readiness activities including evidence collection and documentation.

Conocimientos

English (advanced)

Cross-functional collaboration

Operational ownership

Attention to detail

Educación

Bachelor's degree

Herramientas

Redash

SQL basics

Descripción del empleo

Scale AI, Inc. seeks a GenAI Compliance Operations & Programs Associate to drive compliant delivery workflows across Delivery, Ops and Legal. You will own execution, coordination and early integration of compliance throughout projects.

In this role you’ll triage risk signals, coordinate with Legal, train Ops teams, and maintain dashboards to monitor SLAs and risk trends. Must be based in Mexico with fluent English and a background in GenAI or AI delivery workflows.