Front Line Manager - F&A - AP 4C

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Nuevo México; Hybride; MXN 600 000 - 900 000; Plein temps

Résumé du poste

Genpact in Mexico is seeking a Front Line Manager for the Accounts Payable function. You will lead a large AP team, enforce SLA adherence, and coordinate with internal partners to resolve issues. The role emphasizes process excellence and stakeholder management.

English proficiency is required; the role is hybrid in Mexico and offers opportunities to work on AI-powered finance initiatives. Genpact is an Equal Opportunity Employer committed to diversity and innovation.

Qualifications

• Bachelors degrees in accounting/commerce/economics/finance or masters in finance.
• Master's degree in finance is a plus.
• Professional certifications in AP or finance are a bonus.

Responsabilités

• Lead a large Accounts Payable team.
• Ensure adherence to all SLA/KPIs and CPI.
• Review day-to-day AP activities: invoicing, audit requests, analysis.
• Manage close timelines and communicate deadlines.
• Collaborate with Business Accounting and internal partners to resolve issues.
• Manage multiple internal and external stakeholders.
• Support metrics reporting for the AP process.
• Provide people leadership including hiring and coaching.
• Participate in governance calls and drive projects to outcomes.

Connaissances

Accounts Payable Process

Data Literacy

Data Management

Generative AI

Invoice Payments

Lease Accounting

Oracle Database

People Leadership

SAP Overview

Workday

Formation

Bachelor's degree in Accounting

Bachelor's degree in Commerce

Bachelor's degree in Economics

Bachelor's degree in Finance

Master's degree in Finance

Outils

Oracle Database

SAP BusinessObjects Web Intelligence

Workday

SAP Overview

Description du poste

Front Line Manager - F&A - AP

Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

• Lead a large Accounts Payable team
• Ensure baseline values adherence for all Service Level Agreements-KPI & CPI
• Review the team's day to day activities, including but not limited to invoicing, audit requests, analysis and other requests pertaining to the accounts payable process
• Handle close timelines and communicate on a timely basis adhering to deadlines
• Harmonize with the Business Accounting team and internal partners to resolve issues
• Manage multiple internal and external stakeholders
• Support the metrics reporting for the relevant process
• People Management - be a peoples manager involving in hiring, structured learning path, operations mentor for the team.
• Participate and lead governance calls with internal / external stakeholders
• Participate and own projects and drive outcomes

Qualifications

• Bachelors - Accounting
• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Finance

Certifications

• Accounts Payable Certification - F-TecF-Tec

Required Skills

• Accounts Payable Process
• Banking Capital Markets
• Customer Care
• Data Literacy
• Data Management
• Generative AI
• Invoice Payments
• Lease Accounting
• Oracle Database
• People Leadership
• SAP BusinessObjects Web Intelligence (SAP WEBI)
• SAP Overview
• Storytelling
• Treasury Management
• Understanding Data
• Vendor Management
• Workday

Language

English (Required)

Language Proficiency - Upper Intermediate - B2

Job Type

Regular

Remote Type

Hybrid

Work Shift

Day Job (Mexico)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.