Front Desk Receptionist

Orion Innovation; Ciudad de México; Presencial; MXN 120.000 - 240.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a front desk professional to be the first point of contact for clients and visitors. This role involves greeting guests, managing phone calls, scheduling appointments, and performing essential administrative tasks. The ideal candidate will possess excellent communication and interpersonal skills, along with strong organizational abilities to ensure a welcoming and efficient office environment. Join a dynamic team where your contributions will enhance the customer experience and support business operations in a fast-paced setting.

Formación

• 1-2 years of related experience in a front desk or administrative role.
• Strong communication and interpersonal skills are essential.

Responsabilidades

• Greet visitors and clients professionally upon arrival.
• Manage incoming calls and schedule appointments efficiently.
• Perform basic administrative tasks and maintain office organization.

Conocimientos

Communication Skills

Interpersonal Skills

Organizational Skills

Attention to Detail

Problem-Solving Abilities

Basic Computer Proficiency

Descripción del empleo

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

A front desk job description typically includes responsibilities like greeting visitors, answering phone calls, scheduling appointments, managing incoming mail and packages, providing customer service, maintaining office organization, and performing basic administrative tasks, essentially acting as the first point of contact for a company or establishment, requiring excellent communication and interpersonal skills.

Key responsibilities may include:

• Greeting visitors: Welcoming guests and clients in a professional manner upon arrival.
• Answering phone calls: Receiving incoming calls, directing them to the appropriate person, and taking messages.
• Scheduling appointments: Managing calendars, booking meetings, and confirming appointments.
• Mail and package handling: Receiving, sorting, and distributing mail and packages.
• Administrative tasks: Performing basic administrative duties like copying, faxing, and filing documents.
• Customer service: Addressing customer inquiries, resolving issues, and providing assistance as needed.
• Maintaining office appearance: Ensuring the front desk area is clean and organized.

Required skills:

• 1 or 2 years of related experience
• Excellent communication skills: Clear and concise verbal and written communication to effectively interact with guests and colleagues.
• Strong interpersonal skills: Ability to build rapport, be friendly, and provide a positive customer experience.
• Organizational skills: Efficiently managing multiple tasks and prioritizing work.
• Attention to detail: Accurately handling information and maintaining proper records.
• Problem-solving abilities: Addressing customer concerns and finding solutions to issues.
• Basic computer proficiency: Familiarity with office software like email, calendar applications, and word processing programs.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• IT Services and IT Consulting