Bilingual Receptionist

Solera Holdings, LLC.; Ciudad de México; Presencial; MXN 167.000 - 234.000; Jornada completa

Descripción de la vacante

Solera Holdings, LLC. is seeking a dedicated receptionist for a 100% on-site role in the corporate office. The position focuses on front desk responsibilities, visitor check-in/out, and delivering excellent customer service both in person and by phone.

The role also includes administrative support tasks such as scheduling meetings, managing office supplies, handling shipments, and coordinating meal vouchers for employees. Strong communication and organizational skills are essential.

Formación

• Experience in reception or front desk is preferred.
• Strong communication and organizational skills.
• Ability to manage multiple tasks with attention to detail.

Responsabilidades

• Welcome and manage the check-in and check-out process for visitors, suppliers, customers, couriers, and service providers.
• Answer and direct incoming calls to the appropriate departments.
• Coordinate meeting room reservations and ensure rooms are prepared.
• Manage the distribution of office supplies and stationery.
• Receive DHL and courier packages and notify recipients.
• Coordinate national and international shipments and track deliveries.
• Support monthly payment scheduling and communications with suppliers.
• Distribute meal vouchers to onsite and remote employees and maintain records.

Conocimientos

Customer service

Multitasking

Professional communication

Herramientas

MS Office Suite

Descripción del empleo

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.

RECEPTION ACTIVITIES

Important: This is a 100% on-site position in a corporate office.

• Reception responsibilities are the primary focus of this position.
• Welcome and manage the check-in and check-out process for visitors, suppliers, customers, couriers, and service providers.
• Answer and direct incoming calls to the appropriate departments.
• Provide general assistance and information to employees, including visitor notifications and office-related inquiries.
• Deliver excellent customer service both in person and by phone.
• Coordinate meeting room reservations and ensure rooms are properly prepared before use.
• Manage the distribution of office supplies and stationery to employees.
• Receive DHL and courier packages, register deliveries, and notify the corresponding recipients.
• Coordinate national and international shipments and track deliveries.
• Support the scheduling of monthly payments and maintain communication and follow-up with suppliers.
• Manage the delivery and control of 1-Day Parking Passes for employees and authorized visitors and provide weekly reports to the Facilities team.
• Train security staff on reception procedures to ensure proper coverage during receptionist absences.
• Maintain a professional, organized, and welcoming reception area at all times.
• Coordinate and distribute meal vouchers to both onsite and remote employees, ensuring timely delivery and proper recordkeeping.

SUPPORT IN OTHER AREAS

• In addition to reception duties, this role provides administrative support to other departments as business needs require. These responsibilities are performed while maintaining primary ownership of the reception area.
• Support the Facilities team with monthly payment scheduling and administrative activities.
• Provide general administrative support to the Marketing team.
• Download and process invoices from the GNP and ATLAS portals (approximately 2,000 invoices per month).
• Provide additional administrative support to other departments as needed.
• Demonstrate flexibility and willingness to assist with cross-functional administrative tasks while ensuring continuous front desk coverage and excellent customer service.