Freelance Oracle OTM Functional Expert

Everience

México

In loco

MXN 1.339.000 - 2.120.000

Tempo pieno

2 giorni fa

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Descrizione del lavoro

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution.

Based in Mexico, the Oracle Transportation Management (OTM) Functional Support Expert provides expert functional and techno-functional support to Americas users for OTM and related ERP, logistics, and integration ecosystems. You will handle complex incidents, perform advanced troubleshooting, and collaborate with global teams to ensure service continuity.

Competenze

5–10 years of experience with Oracle Transportation Management (OTM).
Experience in incident analysis and problem resolution.
Experience with interfacing, master data and transportation processes.

Mansioni

Provide expert functional and techno-functional support for OTM and related logistics integrations used by Americas business users.
Take ownership of complex and urgent incidents affecting transportation planning, shipment execution, rates, routing, tendering, freight settlement, tracking or connected processes.
Perform advanced troubleshooting across OTM configuration, business rules, master data, transactions, interfaces and integration messages.
Define workarounds, identify likely root causes and coordinate permanent resolution with L3, integration teams or Oracle Product Support.