(fluent English) Implementation Consultant (B2B Client Onboarding)

Visa Hunt; México; Presencial; MXN 1.103.000 - 1.696.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fixed schedule: remote

Fully remote

Inclusive international environment

Compensation in USD

Growth opportunities

Descripción de la vacante

Visa Hunt is seeking an enthusiastic Implementation Consultant to lead end-to-end implementation journeys for our B2B SaaS clients. You will coordinate discovery, data mapping, and go-live activities, ensuring a seamless client experience from kickoff to live product.

You should have 1+ year of practical, customer-facing experience in SaaS implementation, strong Excel/Sheets skills, and proven ability to manage timelines and stakeholders. This role offers fully remote work and USD compensation.

Formación

• 1+ year in B2B SaaS Implementation or similar customer-facing role.

Responsabilidades

• Lead end-to-end implementation projects from kickoff to go-live.
• Conduct discovery sessions to map client procurement and financial processes.
• Manage data mapping, migration of vendor lists, budgets, and catalogs into the platform.
• Coach clients and stakeholders through timelines and risk management.
• Deliver workshops and onboarding sprints for client adoption.
• Create deployment playbooks, guides, and video workflows to standardize processes.
• Collaborate with Sales, Product, and QA to translate feedback into improvements.

Conocimientos

English proficiency

Project management

Analytical mindset

Communication skills

Problem solving

Relationship building

Organizational skills

Educación

Economics/Finance/Management degree

Herramientas

Excel/Sheets

ERP/CRM platforms

APIs & integrations

Descripción del empleo

We are looking for an enthusiastic and results-orientedImplementation Consultant for our B2B client. In this role, you will be responsible for leading the entire implementation journey, from project kickoff to successful Go-Live. You will act as a trusted advisor, helping B2B clients transform their procurement and financial processes by configuring the platform, managing complex implementation projects, and driving user adoption.

Excited? Let’s see what it takes

What you will do:

• Lead end-to-end implementation projects, acting as the primary point of contact from point-of-sale to a fully operational, live product and ensuring a seamless client experience;
• Conduct deep-dive discovery sessions to understand clients' procurement and financial processes and translate business requirements into customized, optimized product workflows;
• Manage timelines, deliverables, and technical alignment, guiding clients through data mapping, validation, and migration of vendor lists, budgets, item catalogs, and other business data into the platform;
• Keep both internal teams and client-side stakeholders on track with strict deadlines, managing risks and unblocking technical dependencies;
• Deliver high-impact interactive workshops and onboarding sprints for key client stakeholders, enabling them to operate the platform independently;
• Create tactical, highly structured enablement resources (deployment playbooks, configuration guides, short video workflows) to standardize the implementation process;
• Partner with Sales, Product, and QA teams to elevate technical blockers and translate client feedback into actionable product improvements.

What you need to succeed in this role:

• 1+ year of experience in B2B SaaS Implementation, Project Management, Customer Success, or a similar customer-facing role;
• Proven experience managing multiple customer implementation projects simultaneously while keeping deadlines, stakeholders, and project scope under control;
• Advanced English proficiency, both written and spoken, with confidence in leading business meetings and negotiations;
• Strong analytical mindset and advanced Excel or Google Sheets skills, with the ability to organize, validate, and work with business metrics and data;
• Experience understanding and configuring complex B2B SaaS products, ERP, CRM, or similar business systems;
• Excellent change management mindset with the ability to handle user resistance, simplify complex system logic, and guide corporate clients through process transformations;
• Customer-oriented, proactive, and highly organized approach with excellent presentation, communication, and relationship-building skills;
• Natural curiosity and a problem-solving mindset, with the ability to reverse-engineer technical issues and effectively collaborate with engineering teams to resolve complex implementation challenges involving APIs and integrations;
• Ability to guide clients through organizational and process change, simplify complex product logic, and act as a trusted implementation advisor.

Will be a great plus:

• Experience implementing or onboarding B2B SaaS customers in the US, UK, or European markets;
• Understanding of finance, accounting, procurement, or other core business operations;
• Experience working with ERP systems (such as NetSuite, QuickBooks, Xero), CRM platforms, or other enterprise software;
• Academic background in economics, finance, management, business, or a related technical field.

Benefits and Perks:

• Fixed schedule: Monday-Friday, from 9am to 6pm (EDT);
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Responsive management interested in your growth and long-lasting cooperation.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

So if you are a proactiveImplementation Consultant who is passionate about building relationships and driving results — grab the chance to collaborate with us and send your CV in English.

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Internal job code:3AD

Originally posted on Himalayas