Business Consultant

Siemens; Ciudad de México; On-site; MXN 799,573 - 1,243,781; Full time

Job summary

A global technology company is looking for an experienced consultant to integrate their S3 Passenger software for rail operators. The ideal candidate will have a university degree and at least 3 years of IT consulting experience. Fluency in English and Spanish is essential for effective communication with clients. Responsibilities include guiding clients in business process modeling and providing hands-on support during software integration. The position is based in Mexico City, offering a hybrid setup for flexible work arrangements.

Qualifications

• Minimum of 3 years of relevant work experience as a consultant or information analyst in IT.
• Fluent in English and Spanish, both verbal and in writing.
• Experience in solution selling approach in the SaaS/Product space.

Responsibilities

• Guide clients in modeling business processes using SaaS product S3 Passenger.
• Integrate existing systems with S3 Passenger, both upstream and downstream.
• Conduct workshops and training with clients onsite.

Skills

Commercial awareness

Problem solving

Client communication

Project management

Education

University degree

Tools

Postman

Miro

Slack

Jira

Confluence

Job description

Change the future with us!

We are looking for dedicated and talented people who tackle ever‑changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re‑inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

As a consultant, you will guide our clients in modeling their business processes in our industry‑leading Software as a Service (SaaS) product: S3 Passenger. With S3 Passenger, you will work with the most modern sales and reservation system on the market for rail operators. Do you believe you can help our clients to thrive their business by configuring state‑of‑the‑art software to fulfill continuously evolving passenger needs?

Then this role may be something for you!

Integrating S3 Passenger for a rail operator is a challenge. It concerns mission‑critical business processes that need to be modeled in a functionally rich and flexible SaaS product. Variations are endless, requiring deep analytical skills and good understanding of end‑user experiences/business processes, functionality and context of our clients. In addition, there is a portion in the larger IT ecosystem of our clients that typically requires custom integration. Your expertise and experience matters to successfully integrate S3 Passenger in the IT landscape of our clients. As a business consultant, you are responsible for integrating existing systems with S3 Passenger, both upstream (B2C, B2B and B2E frontend channels) and downstream (e.g. F&A, CRM, RM, DWH).

Your office will be in Mexico (City) where you will spend valuable time discussing client challenges and solutions with your peers. For those days that require dedicated focus, there is plenty of flexibility to work from home, in a hybrid set‑up.

We have a global client base, ranging from South America, North America to a strong client base in Europe. With a global go‑to‑market strategy we are continuously growing and expanding our footprint to Asia Pacific and Middle East. And you will be a crucial element to be successful for our international growth plans, to thrive implementations with interactive workshops, consulting and training clients onsite at their offices.

We are looking for mature consultants with hands‑on experience helping clients by defining sustainable solutions for complex challenges. You understand market and consumer trends in public transport and build a deep understanding of our clients’ business as well as our S3 Passenger SaaS product. You can challenge the status quo and create solutions. We are open to welcome colleagues with a background in development and/or information/ business analysis.

Your profile:

• You have a University degree;
• Minimum of 3 years of relevant work experience as a consultant or information analyst in IT;
• Excellent commercial awareness; inquisitive about "the why", the bigger picture and the commercial and operational value at play;
• Proven track‑record in eliciting and interpreting difficult problems and facilitate clients towards sustainable solutions (via interviews, workshops, fit/gap analysis, thorough documentation and many more);
• Excellent at translating business objectives into IT needs;
• Experienced in partnering‑up with Sale team following a solution selling approach (ideally in the SaaS/Product space) to sell‑in and upsell;
• Willing to travel to clients throughout America;
• Fluent in English and Spanish, both verbal and in writing and can communicate in a client‑centric way.
• Experience with Postman (or similar), Miro, Slack, Jira and Confluence is a plus;
• You like having different responsibilities, working in small teams on challenging assignments.
• Project management experience is a plus

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affidative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.