Field Tech Senior – Desktop & Printer Support

NTT DATA, Inc.; Ciudad de México; On-site; MXN 138,000 - 248,000; Full time

Job summary

NTT DATA in CDMX is seeking a Field Tech Senior Representative to join our team. You will perform basic configuration of desktops, notebooks, and printers and support client environments.

Travel may be required; you should have basic Windows knowledge and solid client service skills to resolve issues efficiently.

This role offers opportunities to grow within a global technology services leader and to contribute to multifaceted IT infrastructure projects.

Qualifications

• Basic knowledge of Windows operating system.
• Basic client service skills.
• Willing to travel may be required.

Responsibilities

• Performs basic configuration of desktop / notebook / printers.
• May assist with simple parts replacement and repair on desktops / notebooks / printers.

Skills

Desktop configuration

Printer setup

Windows basics

Customer service basics

Travel willingness

Job description

NTT DATA in CDMX is seeking a Field Tech Senior Representative to join our team. You will perform basic configuration of desktops, notebooks, and printers and support client environments.

Travel may be required; you should have basic Windows knowledge and solid client service skills to resolve issues efficiently.

This role offers opportunities to grow within a global technology services leader and to contribute to multifaceted IT infrastructure projects.