Field Tech Senior Representative

NTT DATA Services; Ciudad de México; On-site; MXN 138,000 - 248,000; Full time

Job summary

NTT DATA in CDMX is seeking a Field Tech Senior Representative to join our team. You will perform basic configuration of desktops, notebooks, and printers and support client environments.

Travel may be required; you should have basic Windows knowledge and solid client service skills to resolve issues efficiently.

This role offers opportunities to grow within a global technology services leader and to contribute to multifaceted IT infrastructure projects.

Qualifications

• Basic knowledge of Windows operating system.
• Basic client service skills.
• Willing to travel may be required.

Responsibilities

• Performs basic configuration of desktop / notebook / printers.
• May assist with simple parts replacement and repair on desktops / notebooks / printers.

Skills

Desktop configuration

Printer setup

Windows basics

Customer service basics

Travel willingness

Job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Field Tech Senior Representative to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).

• Performs basic configuration of desktop / notebook /printers.
• May assist with simple parts replacement and repair on desktops /notebooks/ printers.
• Travel may be required
• Basic knowledge of Windows operating
• Basic client service skills

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us .

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NTT DATA is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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