Field Credit Advisor for Guest Experience and Sales

Consubanco; Veracruz; On-site; MXN 150,000 - 190,000; Full time

Job summary

Marriott International in Veracruz is seeking a Sales & Marketing professional to handle guest calls, process reservations, and use effective sales techniques to boost revenue while maintaining guest loyalty. You will participate in training and supporting the sales team in daily operations.

The role emphasizes up-selling, brand awareness, and exceptional guest experience in a full-time capacity at a Veracruz location.

Qualifications

• Education: High school diploma or GED equivalent.
• Experience: At least 2 years of related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Resolve guest calls, requests, or problems by coordinating with the appropriate department.
• Use sales techniques to maximize revenue while maintaining guest loyalty; up-sell when appropriate.
• Process reservations received by phone, fax, or mail and enter rewards information as needed.
• Assist in training and motivating employees; serve as a role model.
• Maintain professionalism and confidentiality; follow all policies and procedures.

Skills

Guest service

Sales techniques

Communication

Upselling

Team collaboration

Education

High school diploma

Job description

Marriott International in Veracruz is seeking a Sales & Marketing professional to handle guest calls, process reservations, and use effective sales techniques to boost revenue while maintaining guest loyalty. You will participate in training and supporting the sales team in daily operations.

The role emphasizes up-selling, brand awareness, and exceptional guest experience in a full-time capacity at a Veracruz location.