FBS Power Platform & Copilot Governance Engineer

Farmers Group Inc.; México; Remoto; MXN 900.000 - 1.400.000; Tempo pieno

Descrizione del lavoro

Farmers Insurance seeks a Governance Engineer to own the technical administration and lifecycle tooling for AI agents across Power Platform, Copilot Studio, M365 Copilot, and Claude for an enterprise environment.

You will build and maintain guardrails such as DLP policies, environment strategy, identity and access controls, and usage governance, partnering with security/compliance teams as needed.

Competenze

• Bachelor’s degree preferred or equivalent experience in a related field.
• 3+ years administering Microsoft Power Platform in an enterprise environment.
• Hands-on experience with Copilot Studio and/or Microsoft 365 Copilot administration.
• Experience administering a SaaS AI platform (Claude/OpenAI Enterprise or similar).
• Working knowledge of PowerShell and REST APIs for admin automation.

Mansioni

• Administer PPAC: environment strategy, managed environments, tenant inventory, capacity/licensing, and usage monitoring in the Power Platform Admin Center.
• Manage DLP policies: design, implement, and maintain data loss prevention policies for Power Platform and Copilot Studio agents.
• Govern Agent 365 registrations: register and govern agents in Microsoft Agent 365, maintaining the agent registry, ownership, and triaging security risks.
• Administer Microsoft 365 Copilot across apps, including enterprise data protection settings.
• Govern Copilot Chat and Agent Builder: manage no-code declarative agent experiences and usage billing.

Conoscenze

Power Platform admin

Copilot Studio

M365 Copilot

DLP policies

Identity & access

PowerShell

REST APIs

Entra/SCIM

Formazione

Bachelor’s degree preferred

Equivalent experience accepted

Strumenti

Claude Console

Claude API

GitHub Copilot

Agent 365

Power Platform Admin Center

Descrizione del lavoro

Select how often (in days) to receive an alert:

FBS Mexico / Power Platform & Copilot Governance Engineer

36344

Farmers– where ambition meets opportunity.

Farmers is known for more than its unforgettable jingle – it’s a team with a passion for purpose and making a real difference in people’s lives. Farmers employees deliver peace of mind when it matters most. The organization’s results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on the team. Farmers employees tackle challenges head‑on, learn from every experience and measure their impact on the customers who trust them.

Join usand help power the success of Farmers. As a team member, you’ll collaborate with Farmers’ award-winning workforce, benefit from a culture of innovation and support and contribute to their mission of delivering protection and peace of mind to millions of U.S. customers.

This role owns the technical administration, governance, and lifecycle tooling for AI agents and assistants across the enterprise's three AI ecosystems: Microsoft Power Platform/Copilot Studio, the broader Microsoft 365 Copilot suite, and Anthropic Claude. The engineer builds and maintains the guardrails — data loss prevention (DLP) policies, environment strategy, identity and access controls, usage governance, and agent inventory — that let business teams build and use AI safely, and partners with security, identity, and compliance teams where governance crosses platform boundaries.

Essential Job Functions

• Administer PPAC: environment strategy, managed environments, tenant inventory, capacity/licensing, and usage monitoring in the Power Platform Admin Center.
• Manage DLP policies: design, implement, and maintain data loss prevention policies for Power Platform and Copilot Studio agents, including connector classification and action-level control.
• Govern Agent 365 registrations: register and govern agents in Microsoft Agent 365, maintaining the agent registry, assigning ownership, and triaging agents flagged with security risk via Defender, Entra, and Purview signals.
• Administer Microsoft 365 Copilot: manage deployment across Word, Excel, Teams, Outlook, and other apps, including enterprise data protection settings.
• Govern Copilot Chat and Agent Builder: manage the no-code declarative agent experience, including knowledge sources and consumption billing available to makers.
• Enable and govern Copilot Cowork: administer Microsoft's agentic execution layer for long-running, multi-step tasks, including Copilot Credit billing and its use of Anthropic Claude models as a subprocessor.
• Administer GitHub Copilot: manage organization-level policy configuration, seat management, and content‑exclusion policies for engineering teams.
• Evaluate and govern Microsoft Scout: assess Microsoft's always‑on “Autopilot” personal agent, including its policy‑conformance and approval controls, as it becomes available tenant‑wide.
• Anthropic Claude
  • Administer Claude Console and Claude for Enterprise: manage workspace(s), seat management, workspace/role structure, and org‑wide feature settings.
  • Manage API governance: oversee API key issuance, rate limits, and spend controls; monitor usage and cost analytics across teams and use cases.
  • Configure identity management: set up SSO, SCIM provisioning, and JIT access in partnership with the identity team.
  • Own security and compliance settings: manage data retention configuration, audit log review, and (where applicable) zero data retention, CMEK, or HIPAA‑ready configurations.
  • Manage Connectors and MCP integrations: support enterprise rollout and governance of Claude Code and Claude Cowork.
• Cross‑Platform Responsibilities
  • Maintain a consolidated view of agent/assistant inventory, ownership, and risk across Power Platform, M365 Copilot, and Claude for leadership reporting.
  • Feed data from all three ecosystems into the organization's Agent SDLC framework (POC, UAT, Pilot, Production) so every platform is governed under one lifecycle model.
  • Produce documentation, runbooks, and stakeholder communications on policy changes, incidents, and platform updates.

Education Requirements

High school diploma or equivalent required. Bachelor’s degree preferred or equivalent, relevant experience.

Experience Requirements

• 3+ years administering Microsoft Power Platform (Power Apps, Power Automate, Dataverse) in an enterprise environment.
• Hands‑on experience with Copilot Studio and/or Microsoft 365 Copilot administration, including DLP/data policy configuration.
• Experience administering a SaaS AI platform (Claude, OpenAI Enterprise, or similar) — workspace/org setup, SSO/SCIM, usage and spend governance.
• Working knowledge of PowerShell and REST APIs for admin automation.
• Understanding of identity concepts (conditional access, SSO, service/agent identities) across Microsoft Entra and third‑party identity providers.

Additional Qualification

• Familiarity with Microsoft Agent 365 and the newer Microsoft Scout Autopilot agent model.
• Experience governing Copilot Cowork, including its usage‑based billing and multi‑model (Claude subprocessor) architecture.
• Direct experience with Claude Console, Claude API, and enterprise data controls.
• Experience administering GitHub Copilot for engineering organizations.
• Background in AI governance frameworks or SDLC‑style lifecycle models spanning multiple AI vendors.
• Microsoft certifications (PL-600, SC-300) and/or Anthropic partner/enterprise training.

Benefits

This position offers a competitive compensation and benefits package designed to support your wellbeing, growth, and work‑life balance. While specific benefits may vary by country and employee level, offerings generally include competitive salary opportunities, performance‑based bonuses, comprehensive benefits, and ongoing training and development resources.

Important Hiring Conditions and Disclosures

By applying for this position, candidates acknowledge and agree that:

Personal Data Processing: The personal data provided during the recruitment and selection process will be collected, processed, andretainedfor legitimate recruitment and compliance purposes,in accordance withapplicable data protection and privacy laws and FBS internal policies.

Legal Authorization to Work: Employment with FBS is conditional upon the candidate having valid, local legal authorization to work in the country where the role is based at the time of hire.FBS does not sponsor or obtain work authorization unless explicitly stated.

Exclusivity of Employment and Conflict of Interest: Upon acceptance of an offer and during employment with FBS, employees will not bepermittedto engage in parallel employment, professional activities, or paid work for other entities. Any ownership, partnership, directorship, or participation in other businesses or companies must be fullydisclosedand formally reviewedin accordance withFBS internalconflict‑of‑interestand external engagement policies prior to the start date or as soon as such circumstances arise.

Failure tocomply withthese conditions mayimpactthe hiring decision or employment continuation.

About Farmers Insurance

Farmers Insurance® and "Farmers®" are tradenames for a group of insurers providing insurance for automobiles, homes and small businesses and a wide range of other insurance and financial services products. Farmers Insurance Exchange, the largest of the three primary insurers that make up Farmers Insurance, is recognized as one of the largest U.S. companies on the 2025 Fortune 500 list. For more information about Farmers Insurance, visit Farmers.com.