FBS Learning Content Developer

Capgemini

Ciudad de México

Hybrid

MXN 10,000 - 14,000

Full time

14 days+

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Benefits offered by this job

Competitive salary and performance-based bonuses

Comprehensive benefits package

Career development and training opportunities

Flexible work arrangements

Dynamic and inclusive work culture

Private Health Insurance

Pension Plan

Paid Time Off

Training & Development

Performance Bonus

Job summary

A leading IT consulting firm in Mexico is seeking a mid-senior level professional for a full-time Customer Service role focused on building training resources for sales and service segments. Ideal candidates should have at least 4 years of experience along with a Bachelor's degree in Educational technology or similar. This position offers competitive compensation, flexible work arrangements, and career development opportunities.

Qualifications

4 years of experience in relevant fields.

Responsibilities

Building training resources and designing learning experiences for technical training.

Skills

Proficiency in English (Interview in English)

Bachelor's degree in Educational technology or information technology, education or adult learning

Interviewing subject matter experts to understand processes

Working with Learning Management Systems

Generative AI

Articulate 360

Camtasia

SharePoint

Education

Bachelor's degree in Educational technology or information technology

Tools

Articulate 360

Camtasia

SharePoint

Job description

1 week ago Be among the first 25 applicants

This range is provided by Capgemini. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$1.00/yr - $1.00/yr

Our Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one of the largest Insurance Groups in the world.

Location: Brazil/Mexico - Working Hours: 8:00 am to 5:00 pm (EST)

What You'll Do

Building training resources and designing learning experiences for technical training for a business segment that supports sales and service for customers and insurance agents.

Requirements

4 years of experience

Skills

Proficiency in English (Interview in English)
Bachelor's degree in Educational technology or information technology, education or adult learning
Interviewing subject matter experts to understand processes - Intermediate
Working with Learning Management Systems - Intermediate
Generative AI - Entry Level
Articulate 360 - Intermediate
Camtasia - Entry Level
SharePoint - Entry Level

Benefits