Facilities assistant

Redial BPO; Tijuana; Presencial; MXN 201.000 - 312.000; Jornada completa

Descripción de la vacante

Redial BPO seeks a proactive facilities assistant/driver to oversee maintenance, safety, and the smooth operation of our work environment. The role includes basic repairs, vendor coordination, and ensuring workplace security while transporting clients in Mexico and the USA.

The position requires Spanish fluency, English at least at B2 level, a valid driver’s license, and a US visa. The shift runs 10:00 am–7:00 pm PST Tue–Sat with some weekend flexibility.

Formación

• High school diploma or equivalent (required).
• 1–2 years facilities maintenance experience (preferred).
• Strong knowledge of health and safety regulations.
• Ability to perform basic repairs (electrical, plumbing, carpentry).
• Excellent driving skills; valid driver’s license and US visa

Responsabilidades

• Oversee daily maintenance and general upkeep of the facility and equipment.
• Perform minor repairs to reduce downtime and costs.
• Ensure health and safety compliance via regular inspections.
• Manage vendor relationships for maintenance, cleaning, security, and other services.
• Maintain inventory of maintenance supplies and procure as needed.
• Respond to facility-related emergencies promptly to minimize disruption.
• Collaborate with HR and Operations to optimize workspace efficiency.
• Provide recommendations for facility improvements and cost savings.
• Transport Redial clients to locations in Mexico and the USA.

Conocimientos

Facilities maintenance

Driving

Vendor management

Health & safety

Multitasking

Educación

High school diploma

Descripción del empleo

We are looking for a talented facilities assistant/driver!

Job Title: Facilities assistant/Driver.

Location: Blvrd Gral Rodolfo Sánchez Taboada 9551, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C.

Job Summary:

Redial BPO is seeking a proactive and hands-on facilities assistant to oversee the maintenance, safety, and efficiency of our work environment. This role is ideal for someone who not only has strong facilities maintenance experience but is also skilled in handling minor and can assist with transporting Redials clients to necessary locations, in Mexico and the USA. The facilities assistant will ensure that the office operates smoothly, remains compliant with health and safety regulations, and provides a comfortable and secure space for employees.

Hours of Operation

• 9-hour shift.
• 10:00 am - 19:00 pm PST, Tuesday to Saturday (schedule flexibility on weekends).

Key Responsibilities:

• Oversee the daily maintenance and general upkeep of the facility, including office space, common areas, and equipment.
• Perform minor repairs (electrical, plumbing, carpentry, and general maintenance) to reduce downtime and external costs.
• Ensure compliance with health and safety regulations, conducting regular inspections and audits.
• Manage vendor relationships for larger maintenance projects, cleaning services, security, and other outsourced services.
• Maintain an inventory of maintenance supplies and ensure timely procurement when needed.
• Respond to facility-related emergencies promptly to minimize operational disruptions.
• Work closely with HR and Operations teams to ensure workspace efficiency and adherence to company policies.
• Provide recommendations for facility improvements and cost-effective solutions.
• Transporting Redials clients to necessary locations in Mexico and the USA.

Qualifications & Requirements:

Technical skills:

• High school or related educational level (Required).
• Proven experience in facilities maintenance, or a similar role (preferably 1-2 years).
• Strong knowledge of occupational health and safety regulations and best practices (preferred).
• Hands-on ability to perform basic repairs (electrical, plumbing, HVAC, carpentry, etc.).
• Knowledge of building systems, fire safety, and security protocols is a plus (preferred).
• Experience managing vendors and negotiating contracts (preferred).
• Excellent problem-solving skills with the ability to handle facility-related issues efficiently.
• Ability to manage multiple tasks and prioritize workload effectively.
• Excellent driving skills.

Language:

• Spanish (required).
• English B2 (required).

Soft skills

• Management skills.
• Strong communication and organizational skills.
• Ability to work independently and proactively address facility-related concerns.

Additional documentation:

• Valid driver’s license (required).
• US Visa (required).
• SENTRI (preferred).

All suitably qualified applicants will be considered based on their qualifications, experience, and the competencies relevant to the role. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other characteristic protected under applicable law.