Export Customer Service Specialist - Latin America

Bacardi; Ciudad de México; In loco; MXN 167.000 - 257.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive Pay Package

Paid Time Off

Retirement Plan

Medical Insurance

Employee Assistance Program

Flexible Leave Policies

Descrizione del lavoro

Bacardi is seeking a Customer Service Representative to join the Operations team. You will coordinate export orders across Central America, ensuring exceptional customer experiences and alignment with Supply Chain and Finance.

The role offers exposure to international markets and collaboration with multiple stakeholders. We value a customer-service mindset, analytical thinking and the ability to build strong relationships across cultures.

Mansioni

• Coordinate end-to-end export order management process.
• Manage customer claims and liaise with Supply Chain, Finance, Commercial and Operations teams.
• Drive continuous improvement initiatives to improve service levels.

Descrizione del lavoro

Bacardi is seeking a Customer Service Representative to join the Operations team. You will coordinate export orders across Central America, ensuring exceptional customer experiences and alignment with Supply Chain and Finance.

The role offers exposure to international markets and collaboration with multiple stakeholders. We value a customer-service mindset, analytical thinking and the ability to build strong relationships across cultures.