Event Operations Associate (CDMX and GDL)

Wizeline; México; On-site; MXN 201,000 - 357,000; Full time

Benefits offered by this job

Professional development

Flexible culture

Global opportunities

Job summary

Wizeline in Mexico is seeking an organized Events Operations Assistant to support webinars and on-site events. You will manage calendars, registrations, attendee communications, and data entry across platforms.

The role requires 1–2 years in administrative or events support, strong English, and proficiency with Office tools. You will collaborate with global teams to ensure accurate records and smooth logistics.

Qualifications

• 1–2 years experience in administrative, operations, events, hospitality or marketing support roles; internships considered.
• Professional English proficiency (B2 or above).
• Strong attention to detail with data entry, invoices and records.
• Proficiency with MS Office tools including Outlook, Excel, PowerPoint, SharePoint and Teams.
• Ability to follow documented processes and manage multiple tasks in a fast-paced environment.
• Clear written and verbal communication skills.
• Customer service mindset and willingness to learn new systems quickly.
• Exposure to Salesforce, Cvent, Concur, Workfront or webinar platforms is preferred.

Responsibilities

• Create and maintain events in Salesforce, Cvent, Goldcast, and other event platforms.
• Coordinate event calendars, speaker scheduling, and webinar logistics.
• Support webinar execution, including attendee assistance, chat monitoring, and troubleshooting.
• Manage event-related requests and ensure timely completion of operational tasks.
• Coordinate event materials, shipping, and supply orders.
• Prepare attendee lists, name badges, and meeting materials.
• Research venues and vendors, obtaining availability and pricing information.
• Support onsite event setup, registration, and event breakdown.
• Process vendor invoices, expense reports, and reimbursements.
• Track event expenses and support budget reconciliation activities.
• Maintain accurate event records, documentation, and administrative follow-up.
• Manage attendee data, registration records, and CRM updates.
• Maintain project workflows and update task status in project management tools.
• Track milestones, support reporting activities, and ensure data accuracy across systems.
• Assist with meeting coordination, agenda preparation, and documentation of action items.

Skills

Administrative experience

English proficiency (B2+)

MS Office (Outlook/Excel/PowerPoint)

Data entry accuracy

Attention to detail

Communication skills

CRM exposure (Salesforce/Cvent)

Tools

Salesforce

Cvent

Concur

Workfront

Goldcast/Zoom

Job description

We Are

Wizeline, a global AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.

With the right people and the right ideas, there’s no limit to what we can achieve.

Are you a fit?

Sounds awesome, right? Now, let’s make sure you’re a good fit for the role.

Key Responsibilities

Event Operations & Webinar Support

• Create and maintain events in Salesforce, Cvent, Goldcast, and other event platforms.
• Coordinate event calendars, speaker scheduling, and webinar logistics.
• Support webinar execution, including attendee assistance, chat monitoring, and troubleshooting.
• Manage event-related requests and ensure timely completion of operational tasks.

Event Logistics & Fulfillment

• Coordinate event materials, promotional items, shipping, and supply orders.
• Prepare attendee lists, name badges, and meeting materials.
• Research venues and vendors, obtaining availability and pricing information.
• Support onsite event setup, registration, and event breakdown as needed.

Financial & Administrative Support

• Process vendor invoices, expense reports, and reimbursements.
• Track event expenses and support budget reconciliation activities.
• Maintain accurate event records, documentation, and administrative follow-up.

Data Management & Project Coordination

• Manage attendee data, registration records, and CRM updates.
• Maintain project workflows and update task status in project management tools.
• Track milestones, support reporting activities, and ensure data accuracy across systems.
• Assist with meeting coordination, agenda preparation, and documentation of action items.

Must-Have Skills

• 1 to 2 years of experience in administrative, operations, events, hospitality or marketing support roles; recent graduates with relevant internships are considered.
• Professional English proficiency (B2 or above).
• Strong attention to detail and accuracy with data entry, invoices and records.
• Proficiency with Microsoft Office tools including Outlook, Excel, PowerPoint, SharePoint and Teams.
• Ability to follow documented processes and manage multiple tasks in a fast-paced environment.
• Clear written and verbal communication skills.
• Customer service mindset and willingness to learn new systems quickly.
• Exposure to Salesforce, Cvent, Concur, Workfront or webinar platforms (Goldcast, Zoom) is preferred.

Nice-to-Have Skills

• AI Tooling Proficiency: Leverage one or more AI tools to optimize and augment day-to-day work, including drafting, analysis, research, or process automation. Provide recommendations on effective AI use and identify opportunities to streamline workflows.

What We Offer

• A High-Impact Environment
• Commitment to Professional Development
• Flexible and Collaborative Culture
• Global Opportunities
• Vibrant Community
• Total Rewards

Specific benefits are determined by the employment type and location.