Evaluador Bilingue CDMX

Call Center Services International; Ciudad de México; On-site; MXN 39,000 - 46,000; Full time

Benefits offered by this job

On-site position

Training & development

Savings fund

Recruitment experience

Legal benefits

Job summary

Call Center Services International is seeking a bilingual English–Spanish professional in Mexico City to join our recruitment and selection team. The role focuses on delivering strong customer-facing support and optimizing call-center operations while leveraging English proficiency.

Ideal candidates have a background in recruitment, HR, administration, or customer service, with solid communication skills and a results-driven approach.

Qualifications

• Fluent English conversation is essential.
• Advanced English level in written and spoken form.
• Experience in a call center environment is required.
• Strong communication skills and results orientation.
• Knowledge of Excel and/or CRM management preferred.
• Experience in Recruitment/HR/Customer service/Administration or similar is a plus.

Skills

Fluent English

Advanced English

Call center experience

Communication skills

Excel

CRM

Tools

Excel

CRM

Job description

IMPORTANT: Bilingual English–Spanish proficiency is required. Resumes must be submitted in English. Applications with resumes in Spanish will not be considered.
We are seeking a highly effective professional to join our team, capable of delivering exceptional communication in a fast-paced environment. This role is pivotal for ensuring seamless interactions with our clientele, requiring a candidate who thrives on results and possesses a deep command of the English language. The ideal candidate will bring prior experience in customer service operations, specifically within a call center setting, to drive performance and maintain high standards of service excellence.

Requirements

• Ability to maintain a fluent English conversation ( Essential ).
  
• Advanced English level (written and spoken).
  
• Minimum experience in a call center environment.
  
• Strong communication skills and result-oriented.
  
• Knowledge of Excel and/or CRM management (preferred).
  
• Previous experience in Recruitment, Human Resources, Customer Service, Administration, or similar positions is a plus.
• Offersalry $3800 net pay
• Benefits offered by law
• Savings fund
• On-site position
• Training and development
• Opportunity to develop experience in Recruitment & Selection