Especialista de Soporte a Ventas

Johnson Controls, Inc.; México; A distancia; MXN 201.000 - 268.000; Jornada completa

Descripción de la vacante

Sensormatic Solutions, part of Johnson Controls, seeks a proactive, organized sales-support specialist to help manage accounts, projects and documentation. You will coordinate internal resources, support account managers, and liaise with strategic customers, especially in retail projects.

You will work closely with Sales, Pre-Sales, and Post-Sales teams to ensure smooth cooperation, accurate documentation, and timely executions, while maintaining high client focus and urgency.

Formación

• Experience supporting sales or commercial coordination.
• Proficient with MS Office, especially Excel.
• Experience with ERP and CRM systems.
• Ability to manage multiple tasks in a dynamic sales support environment.

Responsabilidades

• Validate opportunities/sales orders.
• Process requisitions for material purchases.
• Track procurement and delivery of materials.
• Request release of sales orders.
• Follow up on installable projects with operations.
• Ensure order and material release.
• Ensure invoicing according to client requirements.
• Monitor customer payments (weekly Accounts Receivable review with Collections).
• Support customer visits/calls to ensure timely payment (Customer Service).
• Monitor customer disputes/needs and assist in resolution.

Conocimientos

Sales support

Organization

Interpersonal communication

English proficiency

Educación

Administrative or related degree

Herramientas

ERP

CRM

MS Office

Descripción del empleo

Sensormatic Solutions, part of Johnson Controls, seeks a proactive, organized sales-support specialist to help manage accounts, projects and documentation. You will coordinate internal resources, support account managers, and liaise with strategic customers, especially in retail projects.

You will work closely with Sales, Pre-Sales, and Post-Sales teams to ensure smooth cooperation, accurate documentation, and timely executions, while maintaining high client focus and urgency.