Enterprise AI Deployment Engineer - Banks

Murphy AI; Ciudad de México; Hybrid; MXN 900,000 - 1,800,000; Full time

Benefits offered by this job

Competitive salary

Stock options

Impact

Learning

Hybrid/ Flexible

Job summary

Murphy deploys AI agents for banks, starting with voice AI for debt collection. As a Forward Deployed Engineer based in Mexico City, you own the technical execution of enterprise deployments for banks and large lenders in Mexico, from POC to production and ongoing optimization.

You design agent logic, build integrations with core banking and telephony, and evaluate production data with SQL, explaining results to stakeholders.

Qualifications

• 5+ years in a technical customer-facing role.
• Experience coding and SQL; builds integrations end-to-end.
• Hands-on experience with LLMs: prompting, evals, guards.
• Delivered production systems for enterprise customers with testing/iteration.
• Explain technical decisions clearly to senior stakeholders and translate requirements into a delivery plan.
• You're comfortable in fast-moving, ambiguous situations and shape the solution as you build it.
• Native-level Spanish and fluent English.

Responsibilities

• Lead end-to-end enterprise deployments for banks and large lenders.
• Define operating procedures and turn them into agent behavior.
• Design and engineer prompt and agent logic across languages and channels.
• Configure Murphy per client needs: call windows, retry rules, channels, payment hand-offs.
• Build evaluation harnesses and regression tests against real call outcomes.
• Build, validate and maintain integrations with customer systems (core banking, telephony).
• Diagnose failures from transcripts, traces and logs, fix or flag for Engineering.
• Analyze production performance (contact rates, payments) with SQL and dashboards.
• Work with customer stakeholders to define success metrics and timelines.
• Support Account Executives with technical discovery and demos.
• Turn recurring lessons into reusable templates and train newer FDEs.

Skills

SQL

APIs

LLMs

Coding

Stakeholder communication

Education

CS/Engineering/Math degree

Tools

Data pipelines

Telemetry systems

Job description

Murphy deploys AI agents for banks, starting with voice AI for debt collection. As a Forward Deployed Engineer based in Mexico City, you own the technical execution of enterprise deployments for banks and large lenders in Mexico, from POC to production and ongoing optimization.

You design agent logic, build integrations with core banking and telephony, and evaluate production data with SQL, explaining results to stakeholders.