Employee Experience Specialist

Baltimore Aircoil Company; Ciénega de Flores; Remote; MXN 450,000 - 620,000; Full time

Job summary

Baltimore Aircoil Company is seeking an Organizational Development / Employee Experience professional to drive culture, engagement, and communication across the organization. You will coordinate surveys, design initiatives, and manage programs that reinforce values and behaviors on the floor and in leadership teams.

The role focuses on job description standardization, feedback loops, and data-driven decisions to improve the employee journey, with collaboration across talent acquisition and

Qualifications

• Bachelor's degree required.
• 4-6 years of experience in Organizational Development, Talent Management, or Employee Experience.
• Advanced English proficiency.
• Experience coordinating communication, culture, engagement, and recognition programs.
• Knowledge of job description development and maintenance.

Responsibilities

• Coordinate employee engagement and organizational climate surveys, analyze results, and support action planning.
• Design and implement initiatives that reinforce company culture, values, and desired behaviors.
• Implement employee listening mechanisms such as pulse surveys, focus groups, and feedback sessions.
• Develop and manage the internal communication calendar to ensure timely and effective messaging.
• Plan and execute employee events, campaigns, and activities that promote engagement and belonging.
• Administer and enhance employee recognition programs.
• Identify opportunities to improve key moments throughout the employee lifecycle.
• Coordinate the creation, review, standardization, and maintenance of job descriptions.
• Support organizational change initiatives through communication and engagement strategies.
• Define, track, and report employee experience and engagement metrics.
• Maintain a regular presence on the production floor to understand employee needs and gather feedback.
• Support employer branding and employee value proposition initiatives in partnership with Talent Acquisition.

Skills

English proficiency

Organizational development

Employee experience

Project management

Cross-functional coordination

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Drive a positive and consistent employee experience through initiatives focused on culture, engagement, communication, recognition, and employee listening.

Strengthen employee connection to BAC's values, culture, and business objectives.

Coordinate employee experience programs while ensuring the standardization and maintenance of job descriptions.

PRINCIPAL ACCOUNTABILITES

• Coordinate employee engagement and organizational climate surveys, analyze results, and support action planning.
• Design and implement initiatives that reinforce company culture, values, and desired behaviors.
• Implement employee listening mechanisms such as pulse surveys, focus groups, and feedback sessions.
• Develop and manage the internal communication calendar to ensure timely and effective messaging.
• Plan and execute employee events, campaigns, and activities that promote engagement and belonging.
• Administer and enhance employee recognition programs.
• Identify opportunities to improve key moments throughout the employee lifecycle.
• Coordinate the creation, review, standardization, and maintenance of job descriptions.
• Support organizational change initiatives through communication and engagement strategies.
• Define, track, and report employee experience and engagement metrics.
• Maintain a regular presence on the production floor to understand employee needs and gather feedback.
• Support employer branding and employee value proposition initiatives in partnership with Talent Acquisition.

NATURE AND SCOPE

• Supports employee engagement, communication, culture, and recognition initiatives across the organization.
• Partners with leaders and employees to improve the overall employee experience.
• Coordinates employee listening activities and follows up on improvement actions.
• Maintains ownership of the job description management process.
• Provides data, insights, and recommendations to support people-related decisions and organizational effectiveness.

KNOWLEDGE & SKILLS

• Bachelor's degree required.
• Advanced English proficiency.
• 4-6 years of experience in Organizational Development, Talent Management, Employee Experience, or similar areas.
• Knowledge of employee engagement, organizational climate, and employee listening methodologies.
• Experience coordinating communication, culture, engagement, and recognition programs.
• Knowledge of job description development and maintenance methodologies.
• Strong written and verbal communication skills.
• Advanced proficiency in Microsoft Office, particularly PowerPoint and Excel.
• Experience managing projects and coordinating cross-functional initiatives.
• Strong analytical, organizational, and problem-solving skills.
• Ability to work effectively with employees at all organizational levels.
• Experience in manufacturing environments preferred.

LOCATION:

• This role is 100% onsite M-F, at our Ciénega de Flores facility.
• Schedule: Monday through Friday, 6 A.M. - 3:36 P.M.