Embedded Systems Support Engineer — Global Team

NXP Semiconductors NV

Región Centro

On-site

MXN 446,000 - 670,000

Full time

3 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

NXP Semiconductors NV is seeking a technically skilled TIC to provide high‑level support for customers worldwide, focusing on embedded platforms and NXP Wireless devices. The role includes incident handling, collaboration with engineering, and enabling successful design‑ins on customer platforms.

You will engage with global teams, contribute to hardware and software documentation, and train customers on technical aspects.

Qualifications

Bachelor's degree in Electrical Engineering, Automation, or Electronic Information Engineering.
Experience with embedded software on microcontrollers.
Familiar with interfaces like UART, I2C, SPI.
Willingness to work with embedded processors.
Excellent English communication skills, both written and spoken.
Able to work independently and as part of a team.

Responsibilities

Providing highly technical support to customers globally on NXP Wireless devices.
Improve customer satisfaction by addressing and resolving client issues.
Collaborate with cross-functional teams to enhance offerings and customer experience.
Manage application incidents/changes for SW environment applications and infrastructure.
Provide technical support, consultancy, and guidance during system definition.
Support development activities of customer and internal projects.
Lead technical design-in and customer projects.