Email Operations & Lifecycle Communications Lead — Hybrid

Arrow Components; Tlaquepaque; Híbrido; MXN 595.000 - 893.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

30 days of Christmas bonus

40% vacation premium

12 vacation days + 2 floating days

Descripción de la vacante

Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow supports over 220,000 manufacturers and service providers worldwide, guiding innovation for customers across multiple markets.

The Email Operations & Communications Specialist will define the experience communications strategy, own transactional and lifecycle emails, and collaborate with CX, UX, Product, Marketing, Legal

Formación

• 6+ years in digital communications, email operations, customer experience or related field.
• B2B technology, distribution, digital commerce or enterprise platform experience.
• Hands-on experience with Eloqua.

Responsabilidades

• Define the experience communications strategy.
• Own transactional, lifecycle and system-triggered communications.
• Build and optimize automation programs within CRM/ESP platforms.
• Manage segmentation, personalization and trigger logic.
• Ensure QA, deliverability and operational excellence.

Conocimientos

Digital communications

Customer experience

Agile teamwork

Stakeholder management

Analytical skills

Herramientas

Eloqua

HTML/CSS

Descripción del empleo

Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow supports over 220,000 manufacturers and service providers worldwide, guiding innovation for customers across multiple markets.

The Email Operations & Communications Specialist will define the experience communications strategy, own transactional and lifecycle emails, and collaborate with CX, UX, Product, Marketing, Legal