ELN Consultant- Benchling

Zifo; Ciudad de México; On-site; MXN 500,000 - 800,000; Full time

Benefits offered by this job

Accrued vacation

Christmas bonus

Competitive compensation package

Job summary

Zifo Mexico seeks a Benchling Product Manager to oversee Benchling rollout at one or more customers. You will partner with scientists to translate workflows into scalable Benchling solutions and work with implementation consultants for end-to-end delivery, ensuring alignment with platform standards and long-term data strategy.

You will lead requirements gathering, design workshops, and develop data models and templates.

Qualifications

• Hands-on experience with Benchling to support scientific workflows (schemas, templates, configurations).
• Proven ability to translate user needs into clear requirements and data models.
• Strong communication and facilitation skills for workshops with scientific and technical stakeholders.

Responsibilities

• Partner with scientific teams to understand software-use cases and how Benchling can support business needs.
• Capture requirements and present for review and approval, balancing team needs with standards.
• Lead workshops translating workflows into data models, templates, and intake processes.
• Collaborate with implementation partners to hand off requirements and validate configurations.
• Develop test plans, guide UAT, and create training materials for user onboarding.
• Provide user support during rollout and early adoption.
• Advise stakeholders on trade-offs and Benchling best practices.

Skills

Benchling experience

Requirements gathering

Stakeholder facilitation

Clear communication

Education

Bachelor's or Master's degree in life sciences/informatics

Tools

Benchling

Job description

This role will report to Head of Benchling Practice at Zifo, responsible for overseeing the Benchling rollout at one or multiple customers. The role will partner closely with Customer's Research and Technical Development scientists to understand their scientific workflows and translate those needs into scalable, consistent Benchling solutions. The role will work closely with implementation consultants to own the end-to-end delivery of assigned projects, from requirements discovery through rollout and adoption, while ensuring solutions align with shared platform standards and long-term data strategy.

• Partner with scientific teams to understand their software-related use cases and identify how Benchling can best support their business needs
• Capture user requirements and present them for manager review and approval, ensuring balance between team needs, shared platform standards and long-term scalability
• Leverage knowledge of Benchling product ecosystem to propose potential approaches during requirements gathering
• Lead requirements gathering and design workshops, translating scientific workflows into data models, templates, intake processes, and system configurations.
• Analyze and translate end-to-end assay data processes - from raw data capture and metadata enrichment through transformation and reporting - into structured, scalable, Benchling workflows that are intuitive and usable for end users.
• Collaborate with implementation partners to hand off requirements, review and validate delivered configurations, and drive iterative refinement through demos and user workshops
• Develop test plans, guide UAT execution, and create documentation and training materials to support user training and onboarding.
• Provide user support during rollout and early adoption
• Act as a trusted advisor to scientific stakeholders, guiding trade-offs and promoting Benchling best practices.

Benchling Product Manager

This role will report to Head of Benchling Practice at Zifo, responsible for overseeing the Benchling rollout at one or multiple customers. The role will partner closely with Customer's Research and Technical Development scientists to understand their scientific workflows and translate those needs into scalable, consistent Benchling solutions. The role will work closely with implementation consultants to own the end-to-end delivery of assigned projects, from requirements discovery through rollout and adoption, while ensuring solutions align with shared platform standards and long-term data strategy.

• Partner with scientific teams to understand their software-related use cases and identify how Benchling can best support their business needs

• Capture user requirements and present them for manager review and approval, ensuring balance between team needs, shared platform standards and long-term scalability

• Leverage knowledge of Benchling product ecosystem to propose potential approaches during requirements gathering

• Lead requirements gathering and design workshops, translating scientific workflows into data models, templates, intake processes, and system configurations.

• Analyze and translate end-to-end assay data processes - from raw data capture and metadata enrichment through transformation and reporting - into structured, scalable, Benchling workflows that are intuitive and usable for end users.

• Collaborate with implementation partners to hand off requirements, review and validate delivered configurations, and drive iterative refinement through demos and user workshops

• Develop test plans, guide UAT execution, and create documentation and training materials to support user training and onboarding.

• Provide user support during rollout and early adoption

• Act as a trusted advisor to scientific stakeholders, guiding trade-offs and promoting Benchling best practices.

Requirements

• Bachelor's or Master's degree in a life sciences, informatics, or related discipline
• At least 3-5 years of experience in pharmaceutical research, biotech, informatics, or product adjacent role
• Hands-on experience using or administering Benchling to support scientific workflows (e.g., schemas, templates, workflow configuration)
• Demonstrated ability to gather, refine, and translate user requirements into high quality requirements, design, and data model documentation to support scalable implementation and ongoing platform support
• Strong communication and facilitation skills, with the ability to lead workshops and partner effectively with scientific and technical stakeholders Preferred Qualifications
• Familiarity with R&D lab workflows (e.g. assay development, process development, flow cytometry, next generation sequencing) and a wide variety of laboratory instrumentation.
• Experience with business process mapping and leading cross-functional requirements or design workshops
• Proven ability to develop fit-for-purpose data models and solutions rooted in strong product understanding and established industry standards.
• Experience creating user documentation, training materials, and delivering user training
• Comfortable working with external implementation partners
• Ability to manage multiple workstreams and deliver high-quality outcomes in a matrixed environment
• A collaborative, curious mindset and a desire to build systems that enable high-quality science at scale Additional details

Benefits

CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies.

We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in.We search with a two-point agenda - technical competency and cultural adaptability.

We offer superior benefits to those outlined by law, a competitive compensation package including accrued vacation, and a healthy Christmas bonus.

If you share these sentiments and are prepared for the atypical, then Zifo is your calling!

Zifo Mexico is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.