Elite MuleSoft & Tableau Technical Support Instructor

Leadout Capital; Ciudad de México; Sur place; MXN 700 000 - 900 000; Plein temps

Résumé du poste

Leadout Capital is seeking a Technical Support Instructor for Tableau - MuleSoft in Mexico City. You will deliver high-impact, scalable learning programs across virtual and in-person formats, distilling complex enterprise concepts for developers and executives alike.

You will partner with enterprise customers to provide best practices and adoption roadmaps, while collaborating with cross-functional teams to evolve our global learning offerings and drive measurable value.

Qualifications

• 2+ years of progressive experience in a technical enablement, solution architecture, technical training, or customer-facing engineering role.
• Proven technical depth and hands-on aptitude with enterprise-grade platforms, integration engines, or data analytics software.
• Commanding presentation and public speaking skills with a track record of leading interactive workshops, technical deep-dives, or executive briefings.
• Exceptional ability to rapidly absorb complex technologies and translate them into structured, engaging learning frameworks.
• Deep experience driving virtual and in-person enablement using enterprise collaboration suites (e.g., Zoom, WebEx).
• Proven comfort with live technical demonstrations, live debugging, and real-time troubleshooting during interactive sessions.
• Strong executive presence, time management, and agility when navigating dynamic enterprise customer environments.

Responsabilités

• Deliver High-Impact Scaled Learning: Lead elite 1:Many customer enablement programs, including immersive technical workshops and multi-day instructor-led courses, across virtual and in-person environments.
• Demystify Enterprise Complexity: Distill advanced architectural and technical concepts into intuitive, actionable insights for audiences ranging from hands-on developers to executive stakeholders.
• Drive Dynamic Engagement: Facilitate interactive, high-energy sessions that foster active participation, collaborative problem-solving, and real-world application.
• Act as a Trusted Technical Advisor: Partner directly with Signature, Premier, and Standard Success Plan customers to deliver best practices, strategic implementation guidance, and tailored adoption roadmaps.
• Accelerate Value Realization: Drive rapid customer adoption of cutting-edge Salesforce technologies through targeted enablement programs and strategic workshops.
• Shape the Enablement Ecosystem: Collaborate cross-functionally with Content Engineering, Customer Success, and Product Management teams to continuously innovate and refine our global learning offerings.
• Champion the Brand Globally: Represent Salesforce as a premier speaker and technical expert at major industry conferences and flagship customer events (e.g., Dreamforce, TDX).
• Exceed Operational Benchmarks: Consistently achieve top-tier CSAT scores and high-performance delivery metrics.
• Stay on the Tech Forefront: Continuously master emerging Salesforce innovations, enterprise integration patterns, modern analytics trends, and cutting-edge adult learning methodologies.

Connaissances

Technical enablement

Solution architecture

Technical training

Public speaking

Customer-facing engineering

Outils

Zoom

WebEx

Description du poste

Leadout Capital is seeking a Technical Support Instructor for Tableau - MuleSoft in Mexico City. You will deliver high-impact, scalable learning programs across virtual and in-person formats, distilling complex enterprise concepts for developers and executives alike.

You will partner with enterprise customers to provide best practices and adoption roadmaps, while collaborating with cross-functional teams to evolve our global learning offerings and drive measurable value.