Ejecutivo De Ventas Hvacr

T Y P Refrigeracion Sa De Cv; Tlaquepaque; Hybrid; MXN 900,000 - 1,500,000; Full time

Benefits offered by this job

Hybrid work model

Room discounts

Wellbeing program

Job summary

IHG Hotels & Resorts is seeking a Distribution Account Manager to oversee day-to-day management of distribution partners across the AMER region. You will own onboarding, configuration, and governance to ensure adherence to IHG standards and rate parity.

The role requires 8+ years in product/partner management, strong cross-functional collaboration, and experience with travel tech ecosystems. This is a hybrid position with office visits in Guadalajara.

Qualifications

• 8+ years of progressive work-related experience as a Product Manager or Sr. Product Manager with proficiency in product/project management and distribution technology.
• Experience leading partner integration initiatives, requirements gathering, stakeholder communication, and delivery, with hands-on testing APIs and working with XML/JSON messaging.
• Proven success operating as a Product Manager in modern software environments, coordinating with engineering, design, and business stakeholders.
• Strong analytical, project management, and communication skills, able to define goals and metrics and balance competing priorities.

Responsibilities

• Own day-to-day management of assigned distribution partners across the AMER region.
• Oversee onboarding, configuration, and governance of partners to ensure adherence to standards and rate parity.
• Lead contracting and renewals within distribution guardrails and coordinate with cross-functional teams for execution.
• Support and participate in partner reviews and QBRs, and drive new business development with OTA and tour operator connections.
• Maintain partner data in Merlin and ensure data integrity across systems.

Skills

Product management

Stakeholder management

APIs testing

XML/JSON messaging

Cross-functional collaboration

Analytical skills

Education

Bachelor's degree preferred

Tools

Merlin CRM

CRM systems

Job description

Job Summary
Job Summary
The Distribution Account Manager is responsible for the day-to-day management of assigned distribution partners across the AMER region. This role serves as the primary owner of distribution relationships from contracting through operational and commercial execution, ensuring partners are correctly onboarded, configured, and operating in line with IHG standards while delivering value to hotels. The role owns the ongoing health, performance, and governance of OTA and distribution partners by monitoring KPIs, supporting regular business reviews, resolving operational and compliance issues, and coordinating cross-functionally to drive sustainable results for hotels. The role will also focus on business development, to support the region, and establish new opportunities and connectivity with OTAs and Tour Operators.
Key Responsibilities
+ Serve as the primary Distribution owner for assigned partners, acting as the central point of contact for account management activities
+ Support and participate in regular account reviews, including MBRs and QBRs, with partners and internal stakeholders
+ Support regional and commercial teams by addressing partner-related questions, issues, and opportunities
+ New business development
+ Partner with the Commercial organization to align account enablement and identify high‑value opportunities
Contracting and Commercial Governance
+ Lead or support partner contracting and contract renewals within defined Distribution guardrails
+ Ensure partner contracts align with IHG distribution standards, onward distribution principles, and rate parity requirements
Operational Management and Execution
+ Own partner onboarding, setup, and ongoing maintenance across Distribution systems and tools
+ Manage and maintain accurate partner information in Merlin, ensuring ongoing data integrity
+ Support the onboarding and integration of new brands into partner portfolios
Connectivity and Channel Support
+ Act as the first point of escalation for partner connectivity and channel support issues
+ Coordinate with internal technical teams and external connectivity providers to resolve issues efficiently
+ Rate Parity and Compliance Support

Experience
+ 8+ years of progressive work-related experience as a Product Manager or Sr. Product Manager with demonstrated proficiency in one or multiple disciplines/technologies/processes related to the position including product and/or project management, travel technology systems (GDS, OTAs, PMS and other distribution technology), or vendor relationship management.
Skills & Technical Experience
+ Experience leading medium‑to‑large partner integration initiatives, including requirements gathering, stakeholder communication, change management, and delivery, with hands‑on experience testing APIs and working with XML/JSON messaging.
+ Proven success operating as a Product Manager in modern, cross‑functional software environments, overseeing multiple products and collaborating effectively with engineering, design, and business stakeholders.
+ Strong analytical, project management, and communication skills, including the ability to define product goals and success metrics, provide in‑depth technical analysis and feedback to engineering and leadership, manage competing priorities, and adapt quickly within complex travel distribution ecosystems.
**_Please note that this is a hybrid position and requires going to the Guadalajara office 3-4 times per week._**
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Description
Essential Job Functions
+ Client Facing Role that manages the overall business relationship
+ Account mapping, business unit breakdown (touchpoints to align regional/global team)
+ Run QBRs & ensure they are properly prepared for
+ Ensure each Crane Worldwide office servicing the account understands the SOPs and executes accordingly
+ Report Creation / Monitoring / Distribution (responsible/accountable)
+ Performance management (responsible/accountable)
+ Market Analysis / Industry Awareness
+ Drives collaborative efforts internally by supporting and sharing best practices in the following key areas:
Client Reviews Strategic Business Plans
Value add Programs Process Improvements
Tender Management Technology Solutions
+ Impact & coverage analysis -> identify service or opportunity gaps
+ Penetrate organizational structure and develop relationship beyond main points of contact
+ Maintain rates and assess yields monthly
+ Monitor account for timely payments and assist with collections on past due invoices
+ Enter all meeting notes, action items, complaints, compliments into our CRM and distribute to appropriate people in global network
+ When necessary, travel within region to visit accounts/account sites and Crane Worldwide offices to review procedures and maintain customer information/satisfaction
+ Ensure all company policies and regulatory requirements are adhered to
+ Identify growth opportunities and develop a strategy to secure opportunities with the appropriate internal resources
+ Create a business development plan with short- and long-term business objectives, initiatives, and quantified value-added contribution
+ Other duties as assigned
Other Skills & Abilities
+ Excellent Organizational Skills
+ Excellent written and verbal skills
+ Excellent presentation and interpersonal skills
+ Thorough knowledge of transportation industry logistics and freight forwarding
+ Thorough knowledge of successful sales techniques
+ Strong computer skills including Microsoft Office suite
+ Detail oriented, able to multitask and meet deadlines
+ Self‑motivated, able to work in a team and independently
+ Good analytical and program management skills; ability to define, develop and document business processes and procedures
+ Strong customer service, problem‑solving, and interpersonal skills
+ Internal/external sales skills
+ Troubleshooting and problem resolution skills
+ Leads by example
+ Sense of urgency
+ Creative
+ Responds easily to changing demands
Physical Requirements
+ Talking, hearing and using hands to operate computer equipment
+ Vision abilities required by this job include close vision and the ability to adjust focus
+ Must have a valid driver's license and safe driving record
Education & Experience
+ College degree preferred
+ 3-5 years successful sales or account management or operations experience in freight forwarding, logistics and or transportation industry
+ Experience with CRM systems
Certification and Licenses
+ Professional certification may be required in some area
The ideal candidate will travel to see clients across MX and can be based in any of the larger cities MEX/GDL/QRO/MTY.