Ejecutivo De Reservaciones Experiencia En Hotelería

Hotel Indigo & Holiday Inn Tijuana; Sombrerete; Remote; MXN 180,000 - 260,000; Full time

Job summary

Hotel Indigo & Holiday Inn Tijuana busca un Especialista en Experiencia del Cliente Remoto para unirse a un equipo dinámico. Atenderás consultas, resolverás incidencias y gestionarás relaciones con clientes desde cualquier lugar de México, manteniendo altos estándares de calidad.

Trabajarás en un entorno virtual que favorece la autonomía, la comunicación clara y la orientación a resultados, con foco en la satisfacción del cliente y la fidelización de la marca.

Job description

About the Role

Our client, a leader in innovative customer solutions, is seeking a dedicated and proactive Especialista en Experiencia del Cliente Remoto to join their dynamic team. This role is critical in ensuring our customers receive exceptional support and build lasting relationships with our brand. As a fully remote position, you will have the flexibility to work from anywhere in Mexico, contributing to a culture that values autonomy and results. We are committed to providing a supportive and engaging virtual work environment where your contributions are recognized and rewarded. This is an exciting opportunity to grow your career in customer service within a forward-thinking organization that prioritizes employee well-being and professional development. You will be an integral part of a team that strives for excellence in every customer interaction