Ejecutivo de Cuentas Estratégicas - Servicios Logísticos

Placements24; Toluca; Hybrid; MXN 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive base salary

Commission/bonus tied to performance

Health, dental, and vision insurance

Retirement savings plan

Hybrid work model

Ongoing training and professional dev.

Job summary

Placements24 in Toluca, Mexico is seeking a Strategic Account Executive to manage and expand relationships with key clients in the Toluca region. You will understand client logistics needs, tailor solutions, and ensure service excellence across transportation, warehousing and overall supply chain management.

The role requires a strong background in B2B sales, with proven success in enterprise accounts, contract negotiations, and strategic growth.

Qualifications

• Minimum 5 years of experience in B2B sales, account management, or business development within the logistics or supply chain industry.
• Proven track record of success in managing large accounts and exceeding sales targets.
• In-depth knowledge of domestic and international logistics, transportation modes, warehousing, and customs procedures.
• Exceptional communication, negotiation, presentation, and interpersonal skills.
• Strong analytical and problem-solving abilities, with a strategic approach to client management.
• Proficiency in CRM software (e.g., Salesforce) and logistics management systems (TMS/WMS).

Responsibilities

• Manage and grow a portfolio of strategic accounts, ensuring high levels of client satisfaction and retention.
• Develop and implement tailored logistics solutions to meet specific client requirements across transportation, warehousing, and supply chain management.
• Identify and pursue new business opportunities within existing accounts through upselling and cross-selling services.
• Build and maintain strong, long-term relationships with key decision-makers at client organizations.
• Conduct regular business reviews to assess client needs, service performance, and identify areas for improvement.
• Collaborate with internal operations, customer service, and pricing teams to ensure seamless service delivery and competitive solutions.
• Negotiate contract renewals and new business agreements, focusing on value and profitability.
• Stay abreast of industry trends, technological advancements, and competitive activities in the logistics sector.
• Prepare and present accurate sales forecasts, pipeline reports, and performance metrics to senior management.
• Act as the primary point of contact for clients, resolving issues and ensuring their operational needs are met efficiently.

Skills

B2B sales

Account management

Relationship management

Negotiation

Strategic thinking

CRM (Salesforce)

Education

Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field

Tools

Salesforce CRM

TMS/WMS systems

Job description

About the Role

Our client, a top-tier logistics and supply chain solutions provider, is seeking a results-driven Strategic Account Executive to manage and expand relationships with their key clients in the Toluca region. This role is crucial for understanding complex client needs in logistics and transportation, developing customized solutions, and ensuring exceptional service delivery. The ideal candidate will possess a strong background in B2B sales, a deep understanding of logistics operations, and outstanding relationship management skills. We are looking for a strategic thinker who can identify growth opportunities, negotiate complex contracts, and serve as a trusted advisor to our client's most important partners. This position offers a significant opportunity to advance your career in a growing and essential industry.

Key Responsibilities

• Manage and grow a portfolio of strategic accounts, ensuring high levels of client satisfaction and retention.
• Develop and implement tailored logistics solutions to meet specific client requirements across transportation, warehousing, and supply chain management.
• Identify and pursue new business opportunities within existing accounts through upselling and cross-selling services.
• Build and maintain strong, long-term relationships with key decision-makers at client organizations.
• Conduct regular business reviews to assess client needs, service performance, and identify areas for improvement.
• Collaborate with internal operations, customer service, and pricing teams to ensure seamless service delivery and competitive solutions.
• Negotiate contract renewals and new business agreements, focusing on value and profitability.
• Stay abreast of industry trends, technological advancements, and competitive activities in the logistics sector.
• Prepare and present accurate sales forecasts, pipeline reports, and performance metrics to senior management.
• Act as the primary point of contact for clients, resolving issues and ensuring their operational needs are met efficiently.

Requirements

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Minimum of 5 years of experience in B2B sales, account management, or business development within the logistics or supply chain industry.
• Proven track record of success in managing large accounts and exceeding sales targets.
• In-depth knowledge of domestic and international logistics, transportation modes, warehousing, and customs procedures.
• Exceptional communication, negotiation, presentation, and interpersonal skills.
• Strong analytical and problem-solving abilities, with a strategic approach to client management.
• Proficiency in CRM software (e.g., Salesforce) and logistics management systems (TMS/WMS).
• Ability to work effectively in a hybrid environment, managing time efficiently.
• Fluency in Spanish; proficiency in English is highly advantageous.

Benefits

• Our client offers a competitive base salary and a lucrative commission/bonus structure tied to performance.
• Comprehensive benefits include health, dental, and vision insurance, life insurance, and a retirement savings plan.
• We provide ongoing training and professional development opportunities to foster career growth.
• Employees benefit from a collaborative and supportive work environment with the flexibility of a hybrid work model.