Ecommerce Specialist, Mercado Libre & Auto Aftermarket

ZF Group

Región Centro

On-site

MXN 420,000 - 700,000

Full time

14 days+

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Job summary

ZF Group is seeking an eCommerce Specialist for its Aftermarket Division to optimize marketplace operations, drive listings and pricing strategies, and expand customer accounts in Mexico. The role supports NPI launches, manages inventory data, and builds strong client relationships across Mercado Libre, Amazon México, Walmart, and other platforms.

The ideal candidate has 5+ years in eCommerce, is fully bilingual in English/Spanish, and will collaborate with cross-functional teams to improve

Qualifications

5+ years in eCommerce, marketplaces, or digital sales environments.
Bachelor's degree and bilingual English/Spanish proficiency.

Responsibilities

Support and optimize customers’ eCommerce marketplace operations, including pricing, product listings, and account health management.
Facilitate new product launches (NPI) by ensuring accurate product information, digital assets, pricing, and SKU availability.
Build and maintain strong customer relationships through ongoing commercial support and account management.
Identify, prospect, and onboard new customers while expanding business opportunities within existing accounts.
Coordinate with internal teams to address inventory, availability, cancellations, and service-related challenges.
Monitor sales performance, GMV, forecasts, and channel trends to identify growth opportunities and risks.
Develop and execute promotional campaigns to drive sales and reduce slow-moving or excess inventory.
Manage pricing, discounts, returns, credit notes, and resolve inventory and data discrepancies between company records and customer listings.