E-Commerce Specialist (Mexico)

Wing Assistant; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global team operations firm is looking for a Bilingual E-Commerce Specialist to manage website operations, enhance customer relations, and optimize product listings. The ideal candidate should have a minimum of 1 year’s experience in eCommerce, strong copywriting skills, and excellent command of English. This remote position offers various benefits including job security and performance incentives.

Servicios

Performance Incentives

Job Security and Stability

Paid Training

Inclusive Culture

Upskilling Opportunities

100% Work-From-Home

Supportive Team

Career Growth Opportunities

Fun Work Environment

Holiday & Overtime Pay

Bonuses and Referral Program

Formación

• At least 1 year experience in eCommerce, website maintenance, and related industries.
• Experience with content, product, and inventory management.
• Experience with SEO & knowledge of non-technical SEO best practices.

Responsabilidades

• Manage the overall operation of the website and maintain a seamless user experience.
• Respond to customer inquiries and concerns and provide assistance with customer selections.
• Optimize product listings and content with detailed descriptions and visual assets.

Conocimientos

E-Commerce Management

Content Management

SEO Knowledge

Shopify Experience

Excellent English Communication

Copywriting Skills

Google Analytics

MS Excel Proficiency

CSS Knowledge

Descripción del empleo

Overview

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for a Bilingual E-Commerce Specialist!

Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

*Please only apply for this job if you are located in MX and LATAM

Responsibilities

1. Manage the overall operation of the website and maintain a seamless user experience.
2. Respond to customer inquiries and concerns and provide assistance with customer selections.
3. Optimize product listings and content with detailed descriptions, visual assets, and specifications.
4. Build customer relationships and develop partnerships with content creators, influencers, and compatible businesses.
5. Collaborate with internal teams on developing concepts, layouts, and promotional activities.
6. Set prices in accordance with industry trends and sales strategy.
7. Monitor inventory levels and coordinate with suppliers and logistics partners on stock availability and delivery.
8. Develop and maintain initiatives for PPC advertisement campaigns & social media engagement.
9. Ad hoc tasks

Qualifications

• At least 1 year experience in eCommerce, website maintenance, and related industries
• Experience with content, product, and inventory management
• Experience with SEO & knowledge of non-technical SEO best practices
• Skills and knowledge of Shopify, Amazon & eBay platforms
• Excellent English communication skills, both written and verbal (at least B2 levels)
• Strong copywriting and editing skills
• Experience with using Google Analytics for project management and reporting
• Proficient in MS Office, esp. Excel
• Knowledge of CSS Media queries

Technical Requirements

• USB Headset with Noise Cancellation feature
• Working Webcam
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps wired connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
• Bonuses, Tips, and Referral Program

Schedule

20-40 hours per week

Location

This is a remote job

Salary

This is based on your experience and skills.

Please note:

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.

• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.